Quality Improvement Research Paper

10. QUALITY(ASSURANCE/IMPROVEMENT DOCUMENTATION).
Introduction
 QA is defined as a program that guarantees quality patient care by tracking outcomes through scheduled reviews
 Guidelines are developed for all the processes and when formally adopted becomes the QA program

PERSONNEL LIFE
 Tool to monitor and evaluate all processes
 Must be measurable, well defined, specific, objective and clearly related to an important aspect of care
 Indicators can measure quality, adequacy, accuracy, timeliness, effectiveness, customer satisfaction etc.
SOCIAL LIFE
 If levels of care is unacceptable – corrective plan is established
 Monitor and evaluate continuously to ensure quality improvement.
 To change outcome we must look at process
 Follow