Quality Function Deployment
Quality Function Deployment of Custom Orientation Stabilization Integrated Systems
September 23, 2012
ABSTRACT
The purpose of this paper is to present a description of the Quality Function Deployment (QFD) process with respect to the development of an alternative means of multi-axis orientation stabilization. The intention is to discuss the quality control process of choosing the "best" components for the system, and meeting customer requirements before, during, and after product delivery. There will be an exploration of the Quality Function Deployment (QFD) process that pertains to the systems integration design, manufacture, and delivery process, from the user’s ultimate perspective.
The interactions of the various components must be defined by the desired specifications, modeled, and analyzed to produce the optimal setup that meets the respective performance requirements of the user, while following along with the QFD process strategy. The focus will be on the House Of Quality (HOQ), described within.
A related discussion will be the determination of the viability and functionality of designing a system capable of efficiently counteracting axial orientation wobbling; but this is the byproduct of the properly employed functional Quality process. Ultimately, the discussed Quality process allows the user to efficiently and subjectively determine the best engineering trade-offs related to a particular configuration’s cost and performance within their required conditions and control limitations, determined by employment of Voice Of the Customer (VOC) sub-processes.
TABLE OF CONTENTS
Abstract ii
Table of Contents iii
Quality Process 1
Product Purpose and Environment 2
House Of Quality 3
Meeting Customer Requirements and Efficiency 5
Phases of QFD 6
User-Defined Requirements 7
Meeting the Customer Requirements 8
Conclusions 9
Recommendations
September 23, 2012
ABSTRACT
The purpose of this paper is to present a description of the Quality Function Deployment (QFD) process with respect to the development of an alternative means of multi-axis orientation stabilization. The intention is to discuss the quality control process of choosing the "best" components for the system, and meeting customer requirements before, during, and after product delivery. There will be an exploration of the Quality Function Deployment (QFD) process that pertains to the systems integration design, manufacture, and delivery process, from the user’s ultimate perspective.
The interactions of the various components must be defined by the desired specifications, modeled, and analyzed to produce the optimal setup that meets the respective performance requirements of the user, while following along with the QFD process strategy. The focus will be on the House Of Quality (HOQ), described within.
A related discussion will be the determination of the viability and functionality of designing a system capable of efficiently counteracting axial orientation wobbling; but this is the byproduct of the properly employed functional Quality process. Ultimately, the discussed Quality process allows the user to efficiently and subjectively determine the best engineering trade-offs related to a particular configuration’s cost and performance within their required conditions and control limitations, determined by employment of Voice Of the Customer (VOC) sub-processes.
TABLE OF CONTENTS
Abstract ii
Table of Contents iii
Quality Process 1
Product Purpose and Environment 2
House Of Quality 3
Meeting Customer Requirements and Efficiency 5
Phases of QFD 6
User-Defined Requirements 7
Meeting the Customer Requirements 8
Conclusions 9
Recommendations
References: 1. Ficalora, Joseph P. Cohen, Lou. (2009). “What are QFD and Six Sigma?” Quality Function Deployment and Six Sigma. Englewood Cliffs, NJ: Prentice-Hall, Inc. 2. Impacture Organizational Development Consultants. (2012). “What is QFD?” Impacture White Papers. < http://www.impacture.com/qfdwhatis.htm > 3. Madu, Christian N. (2006). “History and Definition of QFD.” House of Quality in a Minute. Fairfield, CT: Chi Publishers. 4. Northrop Grumman Aerospace and Electronics Group, (2001, rev. 2008). “Requirements[navigation/orientation computation].” Software Requirements Specification (SRS) for Airborne Tactical Data System E-2C Mission Computer Upgrade Program Multi-Function Control and Display Unit (MFCDU), Bethpage, New York. Section 3. 5. Sawalich, William. (2006) “The Ken-lab KS-6 Gyro Stabilizer.” The Invisible Tripod. < http://www.jodydole.com/newarticles/gyroarticle.html > 6. Womack, James P. Jones, Daniel T. (2003). “.” Lean Thinking. New York, NY: Free Press.