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Quality & Culture

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Quality & Culture
Discussion 1

Read over the information in The Provider’s Guide to Quality & Culture website and Chapter 3. Provide a substantive 150 to 250 word initial post that fully answers the following questions:

How have the changing definitions of diversity affected healthcare management and the delivery of healthcare services in this organization?
What does this situation say about Heritage Valley Medical Center's organizational culture and organizational competency, if anything?
If you were Ms. Harper, how would you handle this and what information would you present to the executive team, including measures and steps to change the attitudes and opinions presented?

Utilize at least one scholarly source, cited in correct APA format that supports factual statements and conclusions about the topic. Review several of your classmates’ posts. Provide a substantive response to at least two of your peers by Day 7.

Discussion 2
A woman arrives at a suburban emergency room in active labor. Both she and her husband speak very little English. The staff determines that the mother (and baby) is uninsured and unable to pay for healthcare services out-of-pocket. The baby is showing signs of distress and needs to be delivered. The on-call OB-GYN physician refuses to come to the hospital. He recommends that the patient be transferred to another facility. Provide a substantive 150 to 250 word initial post that fully answers the following questions:
What ethical principles relate to this case scenario?
What legal principles relate to this scenario?
What might the legal consequences be to the health care organization if there is a delay in treatment?
Utilize at least one scholarly source, cited in correct APA format that supports factual statements and conclusions about the topic. Review several of your classmates’ posts. Provide a substantive response to at least two of your peers by Day 7.

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