Quality Circles in Management
QUALITY CIRCLES IN MANAGEMENT
INTRODUCTION: Ensuring quality is a big challenge among companies especially the start-ups.
One way to achieve quality standards is to motivate employees to focus more on quality as it improves profit ,improves quality and saves time, Thus companies came up with the concept that Participative methods in the workplace are one way to improve both the work environment for employees and productivity and quality for the company .This has lead to the evolution of the concept quality circles. .Introduction of quality circles helped the companies to solve many of the problems and improved quality and profit. Many companies are trying to introduce quality circles within their companies. Quality Circle is one of the employee participation methods. It implies the development of skills, capabilities, confidence and creativity of the people through cumulative process of education, training, work experience and participation. DEFNITION: It can be defined as a small group of employees who meets regularly to idendify analyse and solve product-quality and production problems and to improve general operation.
It can be also defined as a small group of people who volunterly perform quality improvement activities within the work area to which they belong.
HISTORY AND EVOLUTION: Quality circles were first practiced in united states in 1950’s, but it does not gain that popularity then, but later on it has developed by Dr.Kaoru Ishikinawa in japan in 1960’s.With his contribution it has gained popularity ,not only in japan but other parts of world world also, as a result of this the concept was re-exported to the united states in 1970’s.But by the time of 1980’s it had lost it popularity by the introduction of total quality management. In 1980’s quality circles was introduced in India and the company BHEL (Bharath heavy electrical limited) was the first one to adopt the quality circles. BHEL is an electrical company which manufactures
INTRODUCTION: Ensuring quality is a big challenge among companies especially the start-ups.
One way to achieve quality standards is to motivate employees to focus more on quality as it improves profit ,improves quality and saves time, Thus companies came up with the concept that Participative methods in the workplace are one way to improve both the work environment for employees and productivity and quality for the company .This has lead to the evolution of the concept quality circles. .Introduction of quality circles helped the companies to solve many of the problems and improved quality and profit. Many companies are trying to introduce quality circles within their companies. Quality Circle is one of the employee participation methods. It implies the development of skills, capabilities, confidence and creativity of the people through cumulative process of education, training, work experience and participation. DEFNITION: It can be defined as a small group of employees who meets regularly to idendify analyse and solve product-quality and production problems and to improve general operation.
It can be also defined as a small group of people who volunterly perform quality improvement activities within the work area to which they belong.
HISTORY AND EVOLUTION: Quality circles were first practiced in united states in 1950’s, but it does not gain that popularity then, but later on it has developed by Dr.Kaoru Ishikinawa in japan in 1960’s.With his contribution it has gained popularity ,not only in japan but other parts of world world also, as a result of this the concept was re-exported to the united states in 1970’s.But by the time of 1980’s it had lost it popularity by the introduction of total quality management. In 1980’s quality circles was introduced in India and the company BHEL (Bharath heavy electrical limited) was the first one to adopt the quality circles. BHEL is an electrical company which manufactures