Quality of Care Quality of Care
Within a health system, quality care involves providing patients with appropriate services and accurate evaluation through competence and compassion. Additionally, effective communication is essential for shared decision-making within a timely manner (Campbell, 2000). The purpose of this paper is to address the concept of adverse events and determine the relationship between patient satisfactions along with the quality of care.
In most instances, patients and families acknowledge quality care when it has been received within hospitals or other health care organizations. Quality in a patient aspect could mean a great deal of things such as, the wait time from to see a provider from the time they signed into the clinic or how they were approached and greeted when entering the clinic. This plays a part in hoe quality can be perceived. When facilities explore the concept of quality, there is usually reference to particular clinical data that has been collected and eventually analyzed over a certain period of time. This involves a type of quality measurement and it has been found that different groups and agencies may have their own way to determine and report clinical outcomes. This can then play a role on quality measures when compared on a state or nationwide basis. In todays health care system, there are often a variety of limitations to the conditions and procedures that have been reported and monitored, but with the improvement of data systems, there is still hope for desired outcomes in health (Campbell, 2000). Although these data system give analyzed answers, does it really project quality, as it is perceived or statistical quality data
With regard to reporting and monitoring certain protocols that have taken place, adverse events play a significant role within a health system. This concept is referred to as harmful and undesired effects that have resulted from intervention such as surgery or a type of medication (Brady,...
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