Quality Assurance and Mr. Khan
Introduction
This paper is prepared based on a case study of garments industry. Mr. Khan started a garments industry. After running for 5 years, he reached at the breakeven point that is - no profit and no loss. At the same time, he faced some problems regarding the sustainability of the garments. Here we tried to identify the problems that faced by Mr. Khan based on the on going garment sectors’ condition of Bangladesh. According to us, he did not face any budget problem but he faced performance problem and time problem. After identifying the problems, we tried to give some recommendations regarding the sustainability of his garments industry which are discussed here.
18
Flowchart of problems:
18
Problems identification:
18
The problems we have identified so far, are of mainly three types. The problems are as follows: 1. Performance problems:
1.1 Poor communication
Mr. Khan has poor communication with employees, customers(foreign & local) and suppliers appears for several reasons - lack of skills or lack of understanding of the importance of strong communication, employees don 't get information in a timely manner, employees are given too much information that isn 't relevant etc. 1.2 Poor infrastructural design Now a days, the most garments has poor transportation and communication system and building structure, entrance and exit system is bad in case of fire and other accident. 1.3 Low product quality Sewing defects, Color defects, Sizing defects and Garment defects are quality related problems faced by Mr. Khan which make the product quality low. It creates very bad impression and results in loss of business and reputation. 1.4 Lack of management policy Today’s garments sector has huge problem with management like- lack of proper instruction, , lack of proper training, workers dissatisfaction with their facilities and payment. 1.5 Lack of research Although a garment is a thrust sector, lack of proper research and development work
This paper is prepared based on a case study of garments industry. Mr. Khan started a garments industry. After running for 5 years, he reached at the breakeven point that is - no profit and no loss. At the same time, he faced some problems regarding the sustainability of the garments. Here we tried to identify the problems that faced by Mr. Khan based on the on going garment sectors’ condition of Bangladesh. According to us, he did not face any budget problem but he faced performance problem and time problem. After identifying the problems, we tried to give some recommendations regarding the sustainability of his garments industry which are discussed here.
18
Flowchart of problems:
18
Problems identification:
18
The problems we have identified so far, are of mainly three types. The problems are as follows: 1. Performance problems:
1.1 Poor communication
Mr. Khan has poor communication with employees, customers(foreign & local) and suppliers appears for several reasons - lack of skills or lack of understanding of the importance of strong communication, employees don 't get information in a timely manner, employees are given too much information that isn 't relevant etc. 1.2 Poor infrastructural design Now a days, the most garments has poor transportation and communication system and building structure, entrance and exit system is bad in case of fire and other accident. 1.3 Low product quality Sewing defects, Color defects, Sizing defects and Garment defects are quality related problems faced by Mr. Khan which make the product quality low. It creates very bad impression and results in loss of business and reputation. 1.4 Lack of management policy Today’s garments sector has huge problem with management like- lack of proper instruction, , lack of proper training, workers dissatisfaction with their facilities and payment. 1.5 Lack of research Although a garment is a thrust sector, lack of proper research and development work