Qualities of a Manager
Surname: Johannes
Initials: O R
Student number: 3374223
Module: ADM 618
Module: Principles of Management and Business 2013
Assignment: Individual
Title: Qualities of a Successful Manager: Literature Review & Personal Assessment
Date due: 06 March 2013
Statement: All the sources used and/or quoted have been indicated and acknowledgement by means of Complete references.
Signed: ----------------------------------------------------
Qualities of a successful manager
I have recently done some research with regards to what the essential criteria of successful management entails. It has come to my attention that these qualities differ from organisation to organisation depending on the type of business.
A major emphasis has been placed on the following qualities: emotional intelligence, integrity, decision making, charisma and respect ranked from most important to less important.
Emotional Intelligence
Emotional intelligence has been defined as “being able to manage your own emotion and to manage your relationships with others” (Whetten and Cameron, 1998:119). Poskey, (Online) has also gone as far as to say that emotional intelligence is a set of competencies demonstrating the ability one has to recognise his or her behaviours, moods, and impulses, and manage them best according to the situation. Emotional intelligence recognises both the preconceived notion and clarity in management. Thinking abilities assist them to make the best decisions.
There are five emotional intelligence competencies that are more often dealt with in the workplace. - Intuition and Empathy which deals more with management attentiveness of others’ feelings, needs and concerns. - Political Acumen and Social Skills which includes management expertise at including desirable responses from others. - Self-Awareness where management needs to assess themselves and recognise
Initials: O R
Student number: 3374223
Module: ADM 618
Module: Principles of Management and Business 2013
Assignment: Individual
Title: Qualities of a Successful Manager: Literature Review & Personal Assessment
Date due: 06 March 2013
Statement: All the sources used and/or quoted have been indicated and acknowledgement by means of Complete references.
Signed: ----------------------------------------------------
Qualities of a successful manager
I have recently done some research with regards to what the essential criteria of successful management entails. It has come to my attention that these qualities differ from organisation to organisation depending on the type of business.
A major emphasis has been placed on the following qualities: emotional intelligence, integrity, decision making, charisma and respect ranked from most important to less important.
Emotional Intelligence
Emotional intelligence has been defined as “being able to manage your own emotion and to manage your relationships with others” (Whetten and Cameron, 1998:119). Poskey, (Online) has also gone as far as to say that emotional intelligence is a set of competencies demonstrating the ability one has to recognise his or her behaviours, moods, and impulses, and manage them best according to the situation. Emotional intelligence recognises both the preconceived notion and clarity in management. Thinking abilities assist them to make the best decisions.
There are five emotional intelligence competencies that are more often dealt with in the workplace. - Intuition and Empathy which deals more with management attentiveness of others’ feelings, needs and concerns. - Political Acumen and Social Skills which includes management expertise at including desirable responses from others. - Self-Awareness where management needs to assess themselves and recognise
References: Donshik. S.G, 2010, Integrity in the Workplace.(Online) http://ejewishphilanthropy.com/integrity-in-the-workplace/ Drucker Faber. C, 2013. Advantages or Pros of being a Charismatic Leader. (Online). http://www.ehow.com/info_8319843_advantages-pros-being-charismatic-leader.html George Goliath, L. 2013. Personal Interview. Head: Business Analysis, Markets Department, Media24. February27. Gren. M, 2010, The 6 main qualities that make a Manager a good one. (Online). http://blog.goyello.com/2009/09/18/the-6-main-qualities-that-make-a-manager-a-good-one/ Ismail, R Lamprecht, D. 2013. Personal interview. Business Manager, Landbouweekblad and SA Jagter, Media24. February25. Leviticus. J, 2013. Top Five LeadershipTraits, Qualities & Skills. (Online). http://smallbusiness.chron.com/top-five-leadership-traits-qualities-skills-32557.html Millett Nobel, B. 2013. Personal interview. Operations Manager, Pepsico, Parow. March 01. Poskey, M. 2013, The Importance of Emotional Intelligence in the Workplace: Why It Matters More than Personality. (Online). http://www.zeroriskhr.com/articles/emotionalintelligence.aspx Slabber, C Whetten. D.A, Cameron. K.S, 1998. Developing Management Skills, Sixth Edition. CA: Pearson Prentice Hall