Qnt2 Task 1
SAT 2 - LEADERSHIP
Leadership Handbook for Managers
RSAT Task 2
TEAM Y
Corazon O. Frigillana
Brian Dyck
Aswathi Vijayakrishnannair
Scott Avy
Contents
1. Leading High-Performance Teams 4 Appraising people and performance 4 Training, coaching and delegating 5 Discipline and counseling 5
2. Leadership versus management 7
3. Leadership and Ethics 9 Introduction: 9 Definition 9 Ethical Leadership Behaviors 10 Unethical Behaviors 11 Conclusion 12
4. Personality Traits and Leadership Styles of Great Leaders 12 Influence 13 Leadership Styles 13 References 15
5. Leading Through Effective Communication 17 Introduction 17 Inspirational and Powerful Communication 17 The Six Basic Principles of Persuasion 19 Nonverbal Communication 19 Listening as a Leadership Skill 20 The Leader’s Role in Resolving Conflict and Negotiating 21 Negotiating and Bargaining 21 The Importance of Emotional Intelligence in Leadership Communication 21
6. Leading Culturally Diverse Teams 22 Introduction 22 Cultural …show more content…
Leaders are having to make important decisions not only on corporate finance levels, but also need to meet their responsibilities environmentally and socially. Their role as a leader is the balance between the welfare of others and the preservation of their own personal welfare, they carry the moral obligation. The best leaders convey their ethics and personal values for everyone to see and know, by communicating complete and accurate information about their values and expectations. Those organizations and leaders that want to practice positive workplace morals and ethics should develop a well written standard of conduct, and provide the appropriate ethical training to their employees. These resources will help an individual make good, informed business decisions that in the long run benefits the
Leadership Handbook for Managers
RSAT Task 2
TEAM Y
Corazon O. Frigillana
Brian Dyck
Aswathi Vijayakrishnannair
Scott Avy
Contents
1. Leading High-Performance Teams 4 Appraising people and performance 4 Training, coaching and delegating 5 Discipline and counseling 5
2. Leadership versus management 7
3. Leadership and Ethics 9 Introduction: 9 Definition 9 Ethical Leadership Behaviors 10 Unethical Behaviors 11 Conclusion 12
4. Personality Traits and Leadership Styles of Great Leaders 12 Influence 13 Leadership Styles 13 References 15
5. Leading Through Effective Communication 17 Introduction 17 Inspirational and Powerful Communication 17 The Six Basic Principles of Persuasion 19 Nonverbal Communication 19 Listening as a Leadership Skill 20 The Leader’s Role in Resolving Conflict and Negotiating 21 Negotiating and Bargaining 21 The Importance of Emotional Intelligence in Leadership Communication 21
6. Leading Culturally Diverse Teams 22 Introduction 22 Cultural …show more content…
Leaders are having to make important decisions not only on corporate finance levels, but also need to meet their responsibilities environmentally and socially. Their role as a leader is the balance between the welfare of others and the preservation of their own personal welfare, they carry the moral obligation. The best leaders convey their ethics and personal values for everyone to see and know, by communicating complete and accurate information about their values and expectations. Those organizations and leaders that want to practice positive workplace morals and ethics should develop a well written standard of conduct, and provide the appropriate ethical training to their employees. These resources will help an individual make good, informed business decisions that in the long run benefits the