Qms of Vw

Topics: Quality management, Management, ISO 9000 Pages: 15 (4711 words) Published: June 20, 2013
Applicable documents as amended
Group quality documents at www.vwgroupsupply.com:
Latest information on requests for defective parts from the field for the brand VW PKW Formula Q-capability
Formula Q-capability software
Formula Q-new parts integral
Form TF/Parts dispatch control
Manual for original parts suppliers
Group basis requirements software
Group guideline product audit wiring harnesses
Group packaging guidelines (sets and vehicle)
Supplier manual for prototypes
Q-certificate for pre-series production phase
QS-guidelines logistics and CKD
Framework agreement design management
Managing costs for field and 0km complaints caused by suppliers Quality capability target agreement
Group standards directory at www.vwgroupsupply.com (FE online standards): High-strength connection elements, screws and bolts (VW 60250) Machine capability testing for measurable characteristics (VW 1030) Process capability testing for measurable characteristics (VW 10131) Accuracy – Measuring accuracy in testing processes (VW 10119) Overall requirements for providing service as part of the development of components (VW 99000)

VDA Books and automotive standards on www.vda-qmc.de:
VDA Books "Quality Management in the Motor Industry" [Qualitätsmanagement in der Automobilindustrie] as well as "The Common Quality Management in the Supply Chain" [Das gemeinsame Qualitätsmanagement in der Lieferkette] (German Motor Industry Association (VDA) Series) ISO/TS 16949, alternatively VDA 6.1

Group environmental and social sustainability documents at www.vwgroupsupply.com These are also supplemented by the technical delivery specifications and VW standards for each product, for example the minimum durability of components and statutory regulations, requirements, etc.

Table of Contents
1. REQUESTS AND PREPARATION OF TENDERS...............................................7 1.1 TENDER REQUIREMENTS...................................................................................7 1.2 TENDER DOCUMENTS.......................................................................................7 1.3 SUPPLIER CONCEPT CREATION.........................................................................7 1.4 QUALITY FRAMEWORK AGREEMENT...................................................................8 2. QUALITY CRITERIA FOR CONTRACT AWARDS..............................................9 2.1 ELEMENTS OF THE SUPPLIER ASSESSMENT........................................................9 2.2 QUALITY CAPABILITY TARGET AGREEMENT.........................................................9 2.3 DESIGN MANAGEMENT FRAMEWORK AGREEMENT (KVV)....................................9 3. WORKING WITH SUPPLIERS IN THE PRODUCT DESIGN PROCESS...........11 3.1 NEW PARTS QUALIFICATION PROGRAMME (QPN-RG) / MATURITY LEVEL ASSURANCE / PURCHASED PART MANAGEMENT...............................................11 3.2 IMPORTANT MILESTONES FOR QPN MATURITY LEVELS.....................................11 4. SERIES QUALITY MEASURES..........................................................................12 4.1 CONTINUOUS GUARANTEE OF PROCESS CAPABILITY.........................................12 4.2 PRODUCT SAFETY, PRODUCT LIABILITY............................................................12 4.3 INTERNAL AUDITS...........................................................................................13 4.4 CONTROL CIRCUITS........................................................................................13 4.4.1 Complaints manager...............................................................................13 4.4.2 Early warning system..............................................................................14 4.4.3 Requirement for internal field testing with reporting obligations.............14 4.5 CONTINUOUS IMPROVEMENT PROCESS (KVP).................................................14 4.6 CHANGE...
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