September 8, 2014
Measuring Performance HCS/588
Instructor Jacqueline Sommerville
Quality Improvement Plan Part II For health care organizations quality data collection is an essential tool used for data collection. The information produced from the data assists the health care organization in other functions such as effective ways to manage and perform decision making for the organization, this includes the strategic planning process. Quality improvement is the method of assessing processes and provides the information necessary to improve services. All of this together allows the health care organization to become a high producing system of quality health care.
This paper will address how the Bon Secours Health System used in the quality improvement plan part 1, and by using these methods it will increase their capacity to create a successful system of quality care. Bon Secours has the ability to improve the organization, using data required to examine performance areas for improvement. Tools that measure and reveal quality improvement data provide performance information and allows for comparison of these tools. The tools used will be analyzed and compared, and provide how beneficial these tools are to the health care organization.
Areas for Possible Improvement for the Organization Quality improvement (QI) consists of systematic and continuous actions that lead to measurable improvement in health care services and the health status of targeted patient groups ("Quality improvement," 2011). At the Bon Secours Health System in Hampton Roads, Virginia, the organization has identified potential areas of needed improvement. Each area identified as needing improvement will potentially have a financial consideration and will increase patient satisfaction. Staff, internal systems and functions will also be touched by the quality improvement
References: US Department of Health and Human Services, Health Resources and Services Administration. (2011). Quality improvement. Retrieved from website: http://www.hrsa.gov/quality/toolbox/508pdfs/qualityimprovement.pdf. Getting ready for healthcare reform: Annual report to the community. (2013, August ). Bon Secours Health System. Retrieved from http://hso.bonsecours.com/2012-annual-report/files/inc/4a6a937462.pdf. Ashworth, M., & Kordowicz, M. (2010). Quality and outcomes framework: smoke and mirrors?. Quality Primary Care, 18(2), 127-131. Retrieved from http://www.ncbi.nlm.nih.gov/pubmed/20529474. U.S. Department of Health and Human Services, Agency for Healthcare Research and Quality. (2013). Module 7. Measuring and benchmarking clinical performance (13-0046-EF). Retrieved from website: http://www.ahrq.gov/professionals/prevention-chronic-care/improve/system/pfhandbook/mod7.html.