Preview

Ptlls - Explain the Different Methods of Giving Feedback and Demonstrate Good Practice in Giving Feedback to Your Peers

Good Essays
Open Document
Open Document
499 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Ptlls - Explain the Different Methods of Giving Feedback and Demonstrate Good Practice in Giving Feedback to Your Peers
Preparing to Teach in the Lifelong Learning Sector

Assignment: Explain the different methods of giving feedback and demonstrate good practice in giving feedback to your peers.

The different methods of giving feedback

The theory of communication detailed by Wallace (2007, p. 25) is of a ‘transmitter’ transferring a message or information to a ‘receiver’.
The key area, and one that is easily overlooked, is the return route from the receiver back to the transmitter.
One first needs to ‘decode’ the message - Has the receiver got the message? Have they understood the message? This is where ‘feedback’ is essential, i.e. when the receiver can show they have understood. This could be a much as the receiver repeating the message back to the sender, or as little as a silent nod of the head.

Many things get in the way of giving effective feedback. For example background noise during a conversation or constant interruptions during a meeting. However, on many occasions the art of ‘listening’ is a lost one, which is essential for effective communication.
Misteil (1997) states, “Silence is a powerful, ambiguous medium of communication. Confusing, frustrating or wonderful, silence is communication”. For me, this sums up the importance of listening, and not just talking, when giving feedback.

Feedback can be done formally or informally. It can be given in writing, or given verbally. Whatever the method or process, the aim should be to motivate the learner to improve their performance in the future. Additionally, in education, feedback can confirm that the learner has understood and embraced what they have learned.

An effective technique to give feedback is the ‘feedback sandwich’. With this technique, the good news comes first with clear, specific positive feedback. Next comes the bad news – this needs to be specific, honest and constructive. Finally the feedback session is rounded off on a positive note, which ‘sandwiches’ the bad news and helps to



Bibliography: 1. Misteil, S. (1997), The Communicators Pocketbook, Alresford: Management Pocketbooks. 2. Wallace, S. (2007). Teaching, Tutoring and Training in the Lifelong Learning Sector. (Third Edition). Exeter: Learning Matters Ltd. ----------------------- Word Count 440

You May Also Find These Documents Helpful

  • Better Essays

    The sender initiates the communication. Verbal and non-verbal techniques are used to properly convey the message and the sender should have an understanding of who is receiving the message. The party in which the sender is transmitting communication is the receiver. To correctly absorb the message the receiver should listen carefully and not get distracted. The medium is most important of the five elements. It can come in many different forms and is what the receiver is trying to communicate to the receiver. The channel is how the communication is being sent, whether it is mail, text, email or oral. Finally, the feedback describes the receiver’s response or reaction to the sender’s message. Feedback may come from asking questions, body language or facial expressions.…

    • 888 Words
    • 4 Pages
    Better Essays
  • Powerful Essays

    Ptlls Level 3

    • 11397 Words
    • 46 Pages

    Gravells, 2008 & 2010, Preparing to Teach in the Lifelong Learning Sector, 3rd edition, Learning Matters, Exeter.…

    • 11397 Words
    • 46 Pages
    Powerful Essays
  • Powerful Essays

    Assignment 4

    • 6898 Words
    • 17 Pages

    The University of Nottingham. (2012). Principles of Constructive Feedback. Available: http://www.nottingham.ac.uk/hr/guidesandsupport/performanceatwork/pdpr/documents/pdprprinciplesofconstructivefeedback.pdf. Last accessed 9th June 2013.…

    • 6898 Words
    • 17 Pages
    Powerful Essays
  • Satisfactory Essays

    the importance of using feedback so that people know where they are going wrong and using different ways to improve on areas of work that need adjustments, feedback is also good as people can understand if they done something correctly its a way off telling someone they have done good and be positive about there work so feedback can be good and bad really.…

    • 513 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Com 156 Daily Questions

    • 1076 Words
    • 5 Pages

    It is important to be objective when receiving feedback to possibly consider room for improvement. Sometimes you don’t see the errors or mistakes you missed; by receiving feedback you might be able to catch the errors or mistakes because the person that gave you the feedback caught. The one thing you need to consider is that all feedback may not positive. You need to keep an open mind and take into consideration that persons thought.…

    • 1076 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    I consider feedback as the most important step in the communication process because it’s in this step in the communication process that I will find out if my message in being understood. It’s also the most uncomfortable because I might not get a response when trying to put my message across.…

    • 372 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Hum/111 Week 1 Assignment

    • 472 Words
    • 2 Pages

    When I provide feedback to another person, I try to make a positive comment about the parts of the work that are done correctly. Then, I ask to improve the areas that are not yet correct.…

    • 472 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    Also receiving feedback could be feedback on course, feedback on lecturer, feedback on topic, feedback on venue (depending on if own venue or if hired…

    • 329 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    The cornerstone of communication is listening. To become a good listener we should remain open minded and listen to what is being presented to us. Improve listening skills by asking questions, drawing out feelings, encouraging elaboration of needs, and by helping others discover new things about themselves. While listening we must maintain eye contact, and say words of encouragement. However, when people are too emotionally involved they tend to hear only what they want to hear, and not what is actually being said; therefore, avoid emotional involvement. Try to remain objective and open-minded. Listening is awareness of, tending to and organization of data entering our nervous system via our hearing mechanism (Listening: A vital Skill). Unlike hearing, which is a physiological passive activity, listening is an active cognitive process. Listen actively, never interrupt the other party. Try to understand what the other…

    • 1357 Words
    • 6 Pages
    Powerful Essays
  • Good Essays

    Cast Away

    • 1595 Words
    • 7 Pages

    Another part of listening is receiving feedback and learning what’s appropriate in your culture. When you communicate with others, you get negative or positive feedback that you need so you can learn how to use the feedback constructively to adapt your own listening skills to your culture; For Chuck in Cast Away, he was limited to whatever he imagined Wilson’s response to be and he couldn’t receive any feedback to help him build his listening skills.…

    • 1595 Words
    • 7 Pages
    Good Essays
  • Better Essays

    Communication and Conflict

    • 1400 Words
    • 6 Pages

    The communication process involves a sender and a receiver of information. This information can sometimes be misinterpreted and the wrong meaning communicated and received by the receiver. In order to prevent this from happening, feedback provided to the sender from the receiver can help to clarify the information presented. Feedback is defined as "The process through which the receiver communicates with the sender by returning another message. The exchange of information through feedback can be very helpful in improving the communication process, and the popular advice to always ‘keep the feedback channels open ' is good to remember (Schermerhorn, et al, 2005)". Sometimes, knowing feedback works is to experience a situation where feedback was not provided and the sender assumed that the message was understood by the receiver. In many situations the only way to prove something will or will not work is to experience failure. Let us look at an example of failure in communications and feedback.…

    • 1400 Words
    • 6 Pages
    Better Essays
  • Good Essays

    Listen Up!

    • 945 Words
    • 4 Pages

    The concept of listening is acknowledged as an essential component of effective communication by many disciplines. Listening has always been considered a crucial component that people use to show that they care. According to the text book Interpersonal Communication, “Listening is a complex process of selecting, attending to, constructing meaning from, remembering, and responding to verbal and nonverbal messages” (Beebe, Beebe, & Redmond, 2011). It is a significant part of communication process. Communication cannot take place until and unless a message is heard and retained thoroughly and positively by the receiver. You will improve your productivity, as well as your ability to influence, persuade and negotiate. What is more, you will avoid conflict and misunderstandings. When you listen, you take the words and sounds that you hear and attempt to make sense of them. The more accurately you interpret these words and sounds correctly from their deliverer, the better listener you become.…

    • 945 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    MASS MEDIA FINAL

    • 2014 Words
    • 9 Pages

    When the receiver decodes the message and responds with feedback, the source is able to react and change accordingly. Ramya said that her ideal feedback is “an opinion, positive or negative, that has some reasoning attached to it”. In order to react to the feedback, the source must be persuaded by…

    • 2014 Words
    • 9 Pages
    Powerful Essays
  • Satisfactory Essays

    BCOM 275 Complete Class

    • 1320 Words
    • 8 Pages

    What are some ways in which receivers of messages provide feedback when listening or reading a message? What effect does this have on the message?…

    • 1320 Words
    • 8 Pages
    Satisfactory Essays
  • Satisfactory Essays

    I think that the most important step in the communication process is when feedback needs to be given. Providing feedback to a message can help everyone involved in the conversation get a better understanding of the message.…

    • 379 Words
    • 2 Pages
    Satisfactory Essays