Ptcl Service Marketing Research
PREPARED BY:
SUBMMITED TO:
Usman Zafar 11329
Table of Contents
Title Page……………………………………………………………………………………………………………………………
Acknowledgement…………………………………………………………………………………………………………
Company Name………………………………………………………………………………………………………………
Introduction of the Company……………………………………………………………………………………….. 1. Corporate Vision………………………………………………………………………………………………….. 2. Mission……………………………………………………………………………………………………………….. 3. Core Values……………………………………………………………………………………………………………. 4. Products / Services offered……………………………………………………………………………………
Target Market and Target Customers……………………………………………………………………………….
Analyze and interpret the results……………………………………………………………………………………..
Findings …………………………………………………………………………………………………………………………..
Recommendations …………………………………………………………………………………………………………..
Conclusion ………………………………………………………………………………………………………………………
My learning…………………………………………………………………………………………………………………….
ACKNOWLEDGMENT
First praise to ALLAH, the Almighty, Second Appreciation goes to our Teacher Prof, Muhammad yousaf Sadiqui teaches us and assign us this type of project which is proved very useful to understanding about service Marketing. We learn lot of useful and technical information after completing this project. InshAllah this will prove very useful for our future.
Company Name:
Introduction of the Company:
Corporate Vision:
To be the leading Information and Communication Technology Service Provider in the region by achieving customer satisfaction and maximizing shareholders' value'.
Mission:
* An organizational environment that fosters professionalism, motivation and quality * An environment that is cost effective and quality conscious * Services that are based on the most optimum technology * "Quality" and "Time" conscious customer service * Sustained growth in earnings and profitability
Core Values * Professional Integrity * Customer Satisfaction * Teamwork * Company Loyalty
PTCL is
SUBMMITED TO:
Usman Zafar 11329
Table of Contents
Title Page……………………………………………………………………………………………………………………………
Acknowledgement…………………………………………………………………………………………………………
Company Name………………………………………………………………………………………………………………
Introduction of the Company……………………………………………………………………………………….. 1. Corporate Vision………………………………………………………………………………………………….. 2. Mission……………………………………………………………………………………………………………….. 3. Core Values……………………………………………………………………………………………………………. 4. Products / Services offered……………………………………………………………………………………
Target Market and Target Customers……………………………………………………………………………….
Analyze and interpret the results……………………………………………………………………………………..
Findings …………………………………………………………………………………………………………………………..
Recommendations …………………………………………………………………………………………………………..
Conclusion ………………………………………………………………………………………………………………………
My learning…………………………………………………………………………………………………………………….
ACKNOWLEDGMENT
First praise to ALLAH, the Almighty, Second Appreciation goes to our Teacher Prof, Muhammad yousaf Sadiqui teaches us and assign us this type of project which is proved very useful to understanding about service Marketing. We learn lot of useful and technical information after completing this project. InshAllah this will prove very useful for our future.
Company Name:
Introduction of the Company:
Corporate Vision:
To be the leading Information and Communication Technology Service Provider in the region by achieving customer satisfaction and maximizing shareholders' value'.
Mission:
* An organizational environment that fosters professionalism, motivation and quality * An environment that is cost effective and quality conscious * Services that are based on the most optimum technology * "Quality" and "Time" conscious customer service * Sustained growth in earnings and profitability
Core Values * Professional Integrity * Customer Satisfaction * Teamwork * Company Loyalty
PTCL is