Reflective Account – Promote, Choice, Well-being and Protection off all Individuals.
Promoting choice, well being and protection of individuals is a very important aspect of my role as a Team Leader, and I always achieve these by communicating effectively with the residents either verbally or in writing.
I communicate on a daily basis with residents while delivering care, for example I always ask about their well being on a daily basis before assisting or helping them on any tasks as their well being is very important to the way they react or respond to situations. For example a resident who is feeling poorly and discomfort may not be able to carry out certain tasks as they used to do, hence finding out about their physical/emotional well being is very vital.
For example Mrs. F is a Moslem Lady from Kenya who suffers from stroke. She was living an active life before she moved to Britain about 5 years ago because of her medical condition hence the left side of her body is paralyzed and she could not do most things without assistance. She sometimes suffers from depression because of her illness. She could sometimes be tearful, not engaging in conversation, not wanting to do anything as she usually does etc. Hence on my visit to her last Monday, I asked how she was feeling before assisting her with personal care as this could impact on her attitude/behavior and this would be taking into consideration when am helping/assisting her. Even though Mrs. F can not help herself with washing and dressing I gave her the choice regarding the type and colour of clothes she would like to wear, I allowed her to brush her teeth by herself, combed her hair, and made a cup of tea which she enjoys doing in order to promote her independence.
Also because of cultural reason she would not allow any one to wear outdoor shoes inside her house, hence I always put on plastic shoe protector before entering her house any time am visiting her as I can not carry out any...
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