Promote communication in Health, Social care, or Children’s and young people’s settings.
Identify the different reasons people communicate.
People communicate for several reasons for example:
To express emotion or feelings
To share opinions or information
To build relationships
To understand things or people, and for others to understand you
To share knowledge or to gain knowledge
To comfort others
Explain how communication affects relationships in the work setting.
Good communication is vital in a work setting as without good communication we are unable to work as part of an effective team. For example if there is a lack of communication within a team some tasks maybe done twice and some tasks maybe missed altogether as no one will know what each other is doing. There are also cases where if one person is dealing with a certain situation and does not communicate their findings to the rest of the team it may be that another member of the team may give false information if there is a query regarding this issue.
To achieve the best possible level of communication we must evaluate the needs and/or preferences of each member of the team and then put suitable methods in to place to enable the best possible communication. There are a variety of ways that staff within a workplace can communicate with each other such as through an internal phone system, emailing or through regular staff meetings.
Describe the factors to consider when promoting effective communication.
There are several factors to consider in regards to good communication such as, 1.
The best type of communication to use, as although one person may be able to use speech as their main form of communication but can the person they are communicating with hear them. They must consider is the person’s hearing impaired or even is the environment they are in too loud for the person to hear. They may have to find an alternative form of communication or...
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