1. To what extent does project management apply to Adventures Unlimited?
Each tour established by Adventures Unlimited could be considered as a single project. Each tour has the destination, and is not routine and repetitive. The project begins when the consumer and Adventures Unlimited reach the same agreement, and ends when the consumer goes back. Each tour is unique and never been taken before. That is to say, each tour has the specific time, cost, and performance requirements.
The tour, as one project, can be described in a project life cycle way (see Figure 1, Project Life Cycle adapted from Project Planning and Management 2013). The first stage is defining the tour destination and agreement or contract of the tour. And then the planning stage is about the cost, timing budgets and finding the useful resources during the trip such as accommodation and food provided. In addition, identified the possible risk and how to solve. The most important stage is executing stage, when the tour really sets out. The Adventures Unlimited, as the project manager, has to see whether the tour is ‘on schedule, on budget and meeting specification’ (Larson and Gray 2011, p.8). Upon reflection, the tour manager should decide what changes are necessary, that is to say, how the changes during the tour possibly occur and how to fix it. The final stage, also called closing stage, includes delivering the tour experiences, redeploying the resources available and the post- project review. These three activities help the accessibility evaluation and to capture the lessons learned.
Figure 1- Project Life Cycle
The Adventures Unlimited, working as the project manager, is just meeting ‘the right people at the right time to address the right issues and make the right decision’ (Li 2013). Michael and Jill are just interested in this tour project planning and operation. They have passion and ability to draw up the plan, to lay down the schedule, to be motivated and to