A successful project manager is a well-rounded figure possessing skills that inspire the project team to succeed and meet their stakeholder’s requirements. Effective project managers possess qualities such as leadership, communication, analytical, problem solving, and handling stress. In this paper I will talk about two qualities that a project manager should have and why it is important and how can I use them. The qualities are ‘Communication and Interpersonal Skills’
Communication and Interpersonal Skills
In all societies, people are involved in managing things. Everyone manages, but not everyone is a manager. Project managers around the world perform similar work, roles, and skills. However, it should not be interpreted that the activities of all project managers are the same. Most project managers in the workplace find that the most important factor in keeping a project moving with high project performance is effective communication. Many project managers devote a significant proportion of their time to communicate both within and outside the business. Communication can be simply defined as the flow of information from one person to another. Effective communication is, therefore, vital to the success of the business or to the customer, since the delegation of work, the feedback of information and the controlling of the business all rely on accurate, quick and effective communication flows. Good communication will reduce conflict and will prevent any misunderstanding of what is required by the project team. Having to deal with clients and project team on a day-to-day basis, excellent communication skills are essential to a project manager, includes being able to work with others, listen to and understand others. “Communication works for those who work at it." (Powell, 1995) A project manager should build a working environment of harmonious relationships, of respect, trust and care for project team. For example, in the work place, when project managers...
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James, Judi. (2009). The Body Language Rules. Illinois: Sourcebooks Inc.
Gido, J & Clements, J (2009). Successful Project Management (4th ed.) Mason, Ohio: Thomson/Southwestern
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