Project Management Plan

Topics: Discrimination, Law, Consumer protection Pages: 6 (1553 words) Published: August 14, 2013
AGB Diploma of Project Management

Welcome
• Kitchen • Toilets • Evacuation • Phones • Behavior

AGB Diploma of Project Management

“The Customer comes first always” Customer Service

Anti-Discrimination Legislation
The following laws operate at a federal level and the Australian Human Rights Commission has statutory responsibilities under them: Age Discrimination Act 2004 Australian Human Rights Commission Act 1986 Disability Discrimination Act 1992 Racial Discrimination Act 1975 Sex Discrimination Act 1984 Commonwealth laws and the state/territory laws generally cover the same grounds and areas of discrimination. However, there are some 'gaps' in the protection that is offered between different states and territories and at a Commonwealth level.

Age Discrimination Act
Grounds of discrimination Age; protects both younger and older Australians. Areas covered Employment; education; access to premises; provision of goods, services and facilities; renting or buying a house or flat; administration of Commonwealth laws and programs; and requests for information. The Act does not apply to a number of areas including Commonwealth laws that govern taxation, social security (including pensions), migration and citizenship; superannuation; state laws; certain health programmes; youth wages; direct compliance with workplace agreements and awards; charities, and religious and voluntary bodies.

Anti-Discrimination Legislation
Process for decision making Complaints must be in writing. It is then assessed and if within jurisdiction is investigated. The complaint is then reviewed to see if it should be terminated or if it is suitable for conciliation. If the complaint cannot be conciliated, it will be terminated by the President of the Commission. A complainant may then take the matter to the Federal Court of Australia or the Federal Magistrates Court.

Australian Human Rights Commission Act
Grounds of discrimination Breaches of human rights by any Commonwealth body or agency and discrimination in employment on the basis of race, colour, sex, religion, political opinion, national extraction, social origin, age, medical record, criminal record, marital status, impairment, disability, nationality, sexual preference, trade union activity. Areas covered Commonwealth body or agency; employment and occupation. Process for decision making Complaint must be in writing. It is then assessed and if within jurisdiction is investigated. If complaint is not declined, conciliation is attempted. If it cannot be conciliated, the Commission prepares a report to the federal Attorney-General who then tables the report in Parliament.

Disability Discrimination Act 1992
Grounds of unlawful discrimination Physical, intellectual, psychiatric, sensory, neurological or learning disabilities; physical disfigurement; disorders, illness or diseases that affect thought processes, perceptions of reality, emotions or judgement, or results in disturbed behaviours; presence in body of organisms causing disease or illness (eg HIV virus). Areas covered Employment; education; access to premises; accommodation; buying or selling land; activities of clubs; sport; administration of Commonwealth laws and programs; provision of goods; and services and facilities.

Disability Discrimination Act 1992
Process for decision making Complaints must be in writing. It is then assessed and if within jurisdiction is investigated. The complaint is then reviewed to see if it should be terminated or if it is suitable for conciliation. If the complaint cannot be conciliated, it will be terminated by the President of the Commission. A complainant may then take the matter to the Federal Court of Australia or the Federal Magistrates Court.

Racial Discrimination Act 1975
Grounds of unlawful discrimination Race, colour, descent or national or ethnic origin. Other unlawful conduct Racial hatred Areas covered Employment; provision of goods and services; right to...
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