Project Closeout Plan
Project closeout plan is a critical piece of the project that many PMs overlook. However, a PM who uses a closeout plan should be able to create a substantial amount of benefits for themselves, the client, and for others involved in the project. To get the customer to sign off should not be a hard task and it should not be a last minute detail. For the FMLA training, we would actually develop a sign off sheet for each deliverable since we are dealing more with technology. The sign off sheet would be used for the design of the online training course, the building of the network, the course content as well as other delivereables as needed. By doing this, the customer is kept informed every step of the way and this will cut down on the number of change request. To close out the FMLA online project we will follow a few steps. Step 1: Verify the scope
Verify the scope of the project by reviewing all test data against the approved specification. We would want to identify and resolve any discrepancies which could include infrastructure or network issues. Then we would need to validate all supporting documents and that all deliverables are available. Finally assess customer satisfaction through a survey or questionarie. Obtaining this information from the customer will help you ensure the customer accepts the deliverables. Step 2: Post-Implementation Audit
The purpose of Conduct Post-Implementation Review is to gather the information required to meet those responsibilities, and to present the information in a Post-Implementation Report. Since the post implementation audit is the evaluation of the goals achievements measured against the project plan, budget, time, quality, deliverables and client satisfaction, (Wysocki, 2012), in conducting this audit, the scope need to be defined before hand and the review of key documentation is recommended. The post implementation audit for the training project will consist of a survey or solicited...
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