Project Charter
Project Title: Department of Human Services E-mail Update Project
Project Start Date: TBD Project End Date: TBD
Project Sponsor and Project Manager: Peter Parker: Director of Office of Network Support is the project sponsor; the project manager assigned to the project is Lavina Barry.
Business Need: Ohio Department of Health and Human Services (ODHS) has 15,000 state and county agency employees in 88 counties in Ohio. ODHS has a network infrastructure that ranges to high quality in some regions within the system to very poor quality in other regions. Additionally, resources are limited due to a high turnover rate of existing employees causing support for the network to be handled by outside labor. Budget is also limited.
To improve the infrastructure, ODHS has asked The Office of Network Support (ONS) to investigate upgrading the ODHS email system. ONS is responsible for coordinating software upgrade and updates and modifications from the Columbus, Ohio location ONS will manage the upgrade for ODHS to all agencies within the 88 counties of Ohio either by converting from the current e-mail software from Global Upgrade 7.0 to version 9.0. The decision will be made on the basis of cost, staffing and various incentives from the vendors. Currently there is a 20% cost increase with the Globalupgrades 9.0 software, but this cost will be offset by increased productivity and cost savings through incentives offered by the vendor
Project Objectives: ONS will investigate, design and develop an upgraded email system providing research, expertise and installation assistance to improve the network infrastructure to improve communication between the 15,000 ODHS.
Approach:
Assign both external and internal personnel to assist in research to determine if updating to Globalupgrades 9.0 or another vendor is more cost effective and if incentives offered will give the advantages needed to improve the email system.
Narrow research to at least two
Project Start Date: TBD Project End Date: TBD
Project Sponsor and Project Manager: Peter Parker: Director of Office of Network Support is the project sponsor; the project manager assigned to the project is Lavina Barry.
Business Need: Ohio Department of Health and Human Services (ODHS) has 15,000 state and county agency employees in 88 counties in Ohio. ODHS has a network infrastructure that ranges to high quality in some regions within the system to very poor quality in other regions. Additionally, resources are limited due to a high turnover rate of existing employees causing support for the network to be handled by outside labor. Budget is also limited.
To improve the infrastructure, ODHS has asked The Office of Network Support (ONS) to investigate upgrading the ODHS email system. ONS is responsible for coordinating software upgrade and updates and modifications from the Columbus, Ohio location ONS will manage the upgrade for ODHS to all agencies within the 88 counties of Ohio either by converting from the current e-mail software from Global Upgrade 7.0 to version 9.0. The decision will be made on the basis of cost, staffing and various incentives from the vendors. Currently there is a 20% cost increase with the Globalupgrades 9.0 software, but this cost will be offset by increased productivity and cost savings through incentives offered by the vendor
Project Objectives: ONS will investigate, design and develop an upgraded email system providing research, expertise and installation assistance to improve the network infrastructure to improve communication between the 15,000 ODHS.
Approach:
Assign both external and internal personnel to assist in research to determine if updating to Globalupgrades 9.0 or another vendor is more cost effective and if incentives offered will give the advantages needed to improve the email system.
Narrow research to at least two