Production and Operation Management Reviewer
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The Production/Operations Function In Business A. True/False 1. Production/operations Management refers to creation of goods whereas production refers to the creation of services. 2. All organisations, including service organizations such as banks and educational institutions, have a production function. 3. Production is a creation of goods and services. 4. W. Edwards Deming is known as the Father of Scientific Management. 5. Lillian Gilbreth is credited for the early popularization of interchangeable parts. 6. The person most responsible for initiating use of interchangeable parts in manufacturing was Whitney Houston. 7. The origins of the scientific management movement are generally credited to James Taylor. 8. Operations Management is the set of the activities that create goods and services by transforming inputs into outputs. 9. Operations Management only applies to the creation of tangible goods. 10. An example of a “hidden’ production function is money transfers at banks. 11. Operations management has benefited from advances in other fields of study. 12. In order to have a career in operations management, one must have a degree in statistics or quantitative methods. 13. The operations manager performs the management activities of planning, organizing, staffing, leading, and controlling of the POM function. 14. “Should we make or buy this item?” is within the Human Resources and Job Design critical decision area. 15. Marketing is one of the three functions critical to an organization’s survival. 16. Students wanting to pursue a career in operations management will find multi-disciplinary knowledge beneficial. 17. The quality of a product is more difficult to measure than that of a service. 18. Consumer interaction is often high during the
The Production/Operations Function In Business A. True/False 1. Production/operations Management refers to creation of goods whereas production refers to the creation of services. 2. All organisations, including service organizations such as banks and educational institutions, have a production function. 3. Production is a creation of goods and services. 4. W. Edwards Deming is known as the Father of Scientific Management. 5. Lillian Gilbreth is credited for the early popularization of interchangeable parts. 6. The person most responsible for initiating use of interchangeable parts in manufacturing was Whitney Houston. 7. The origins of the scientific management movement are generally credited to James Taylor. 8. Operations Management is the set of the activities that create goods and services by transforming inputs into outputs. 9. Operations Management only applies to the creation of tangible goods. 10. An example of a “hidden’ production function is money transfers at banks. 11. Operations management has benefited from advances in other fields of study. 12. In order to have a career in operations management, one must have a degree in statistics or quantitative methods. 13. The operations manager performs the management activities of planning, organizing, staffing, leading, and controlling of the POM function. 14. “Should we make or buy this item?” is within the Human Resources and Job Design critical decision area. 15. Marketing is one of the three functions critical to an organization’s survival. 16. Students wanting to pursue a career in operations management will find multi-disciplinary knowledge beneficial. 17. The quality of a product is more difficult to measure than that of a service. 18. Consumer interaction is often high during the