product service system

International Journal of Production Research
Vol. 49, No. 22, 15 November 2011, 6863–6883

Status review and research strategies on product-service systems
P.P. Wang*, X.G. Ming, D. Li, F.B. Kong, L. Wang and Z.Y. Wu
School of Mechanical Engineering, Shanghai Jiao Tong University, Shanghai, PR China
(Received 17 May 2010; final version received 12 October 2010)
As present trends in economic and population growth continue, the natural environment is increasingly being stressed. More and more researchers, institutes and programmes have paid attention to product-service systems (PSSes) in the last decade because PSS integrates tangible artefact and intangible service to achieve sustainability, improve enterprise competitiveness, and meet customer needs better. In order to respond to the industrial trend towards PSS and frame the related research, the state-of-the-art of PSS research and development are reported. Furthermore, in order to integrate fragmental PSS solutions, this paper proposes a framework for product-service lifecycle management (PSLM) and technologies of PSS development. So, four categories are focused on: review of
PSS, research about PSS development, a framework for PSLM, and technologies for PSLM (modular product-service development and ontology-based productservice knowledge expression and reuse). The preliminary solution of the implementation roadmap and technologies for PSLM which need to be perfected is proposed to lay a basis for further development and application of PSS for the benefit of industries.
Keywords: product-service systems (PSSes); product-service lifecycle management; PSS development; modular product-service development

1. Introduction
Since the early 1990s, the driver in our economy has been changing from production of material goods to product-service offers based on knowledge and information (Roy and
Baxter 2009). The service proportion of output and profits in manufacturing enterprises
are

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