Assignment #2: 25 points
Construct and Analyze a Process Flow Diagram
This assignment has two parts to it:
1. Creation of a process flow diagram (worth 13 points)
2. An analysis of the process you have diagrammed (worth 12 points)
Selecting a Process to Flow
Select a meaningful process from your own workplace (present or past) to diagram. Or you can use an organization for which you volunteered, or otherwise have some understanding about. The quality of process chosen and level of thought you put into it will be counted. In deciding which process to select, please use these concepts to select a quality process:
1. If the process steps seem obvious at face value, with no clear benefit or purpose to completing a process flow diagram (i.e., searching for process improvements), it’s likely not a good process to choose
2. If you can as easily list the steps in a Word doc (1,2,3,4) with no benefit to laying things out in a process flow diagram, then this also will not make for a quality process choice. You are encouraged to find a process where you genuinely have to work a bit at defining the steps and pathways each decision point takes, so you can better understand the process and how it might have opportunities for improvement. If you would like to run an idea by me, please do so.
Creating Your Process Flow Diagram
Your process flow diagram needs to be typed. You don’t have to worry about using the correct symbols (such as diamond, circle, square), but you can if you know how. You can make all your steps appears as circles or squares if you want, as long as they are labeled in some detail. At the top of the diagram, put your name and identify what process you are diagramming (example: Process flow diagram of examining and sorting tax returns received at the IRS). You have a few choices of how to construct your diagram. Both are shown with examples in the instructor video in Module 5.
a. You can construct it using the "Standard Flow Diagram"...
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