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Procedural and Behavriol Justice

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Procedural and Behavriol Justice
Procedural and distributive justice and its impact on organization citizenship behavior among employees in banking sector Pakistan

Author: Sohail Hamayon Khan, Muneeb Abbasi, Ahsan Saleem
Supervisor: Sajjid Bashir
Institute: Pakistan Institute of Development Economics

Abstract:
The effectiveness and efficiency of teams determine organizations performance, productivity, and growth. The citizenship behavior plays a key role in this perspective. This research is conducted to determine, Procedural and distributive justice in pay and benefit leads to OCB (Organizational Citizenship Behavior), Procedural and distributive justice in promotion leads to OCB, OCB leads to profitable organization evidence from the growth and increased level of productivity in comparison with organization that have less OCB, Negative reinforcement reduces OCB. Samples of 113 employees of 4 different organizations were tested for the above mentioned variables using questionnaire. The primary data gathered was then analyzed in SPSS. Results illustrated that the both independent variables are not affecting OCB highly. When Supervisor’s support is moderating the procedural justice it has significant impact on OCB. So the procedural and distributive justice in pay, benefit and promotion don’t lead to OCB. But when the Supervisor’s support is moderating then the procedural justice leads to OCB.

Introduction:
Equality and equity are two factors that play a vital role in employees’ satisfaction thus more loyalty and dedication towards the organization. The major concern of the managers is to achieve optimal level of equity in the organization to promote team work and productive organization. This equity among the employees can be achieved by procedural and distributive justice in pay/benefits and promotions. Meaning that not only the ends should be just, but also means to the ends should be right to have more productive and satisfied employees. The employees who have certain degree of



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