Problem Solving & Decision Making Techniques

Topics: Decision making, Problem solving, Better Pages: 3 (944 words) Published: September 29, 2014
 Group Comm. 331 Journal 3
Over the past nine weeks of working in our home groups, we have entered and exited several problem solving and decision making processes. Although we have produced some good solutions, the overall process could be improved. In order to make our group more successful in implementing our chosen solutions we need to : improve on problem solving and decision making techniques, using discussion questions effectively with consideration of conflict management styles in the group. Applying these principles can help achieve true group consensus and increase the groups productivity. In accordance with the functional theory, five task requirements must be met in order to guarantee success. Our group needs improvement in 3 of 5 of the task requirements: discussing and creating criteria, identifying alternatives, and thoroughly evaluating alternative ( strengths and weaknesses) based on criteria. To refocus the group on improving our execution of the task requirements associated with functional theory, I hypothesize that PMOPS and PERT would be highly effective. PMOPS, acronym for procedural model of problem solving, is a flexible guideline that leads through phases of problem solving process. We must also improve our review process of procedures and proposed final decision. The use of systematic problem solving procedures, like PMOPS, keeps groups of point. This type of procedure makes sure group doesn’t miss any vital steps, which aids in producing effective solutions. As a group we need to create and rank our criteria, based on importance to group members. Clarifying what is important to individual group members fosters group satisfaction and provides insight to personal values. To the identify other alternatives, the use of critical thinking strategies can be effective for example: brainstorming and problem mapping. As we move through the decision...


Bibliography: Adams , K. , Galanes , G. (2012). Communicating in groups: Applications and skills New
York: McGraw-Hill.
Larson , C. E. , Lafasto , F. M. J. , (1989). TeamWork: What Must Go Right, What Can Go Wrong. Newbury Park: Sage.
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