Principles of Operations Management Chapter 1-2-3
Learning Log 1 – Chapters 1-2-3:
Chapter 1
I was very excited about the first session of the OM course and that was totally justified by the end of this session. This was the step, a stimulus towards being a future Business person. And for which it was very vital for me to know how a business organization manages the various processes associated with its goods and services. As a future Operation Manager it’s my responsibility to be cognizant about the know-how of what exactly my roles would then be.
I learnt that OM in simple terms is a collection of processes that helps creating a service or a good starting from its input phase giving us the most appropriate output. The basics learnt were the fundamental difference between Goods and Services. Good is a tangible entity while Service is intangible. And sometimes service can also be a later phase of a good, for example, Customer support or a service in the form of Warranty. But to sell these it important to understand HOW can we sell them? So here comes Marketing, Operations and finance as the important functions of an organization that determine their progress and help them evaluate their position in the market. Also the different way in which organizations function enabled me to understand that though a firm may have a wide array of business activities, Operations are the ones that are associated with relatively tangible processes comparing Marketing and Finance. For example activities like Product design, Supply-chain management, Inventory management, Human resource and job design etc are solely associated with the product’s evolution.
A realization that studying OM which is the most exorbitant division of an organization was ample enough to understand the criticality of it as a subject and the role of an Operations manager towards his/hers firm. This serenity puts the job profile on one of the most lucrative jobs for an individual.
However, if we dream big, even our efforts must be fair enough to realize
Chapter 1
I was very excited about the first session of the OM course and that was totally justified by the end of this session. This was the step, a stimulus towards being a future Business person. And for which it was very vital for me to know how a business organization manages the various processes associated with its goods and services. As a future Operation Manager it’s my responsibility to be cognizant about the know-how of what exactly my roles would then be.
I learnt that OM in simple terms is a collection of processes that helps creating a service or a good starting from its input phase giving us the most appropriate output. The basics learnt were the fundamental difference between Goods and Services. Good is a tangible entity while Service is intangible. And sometimes service can also be a later phase of a good, for example, Customer support or a service in the form of Warranty. But to sell these it important to understand HOW can we sell them? So here comes Marketing, Operations and finance as the important functions of an organization that determine their progress and help them evaluate their position in the market. Also the different way in which organizations function enabled me to understand that though a firm may have a wide array of business activities, Operations are the ones that are associated with relatively tangible processes comparing Marketing and Finance. For example activities like Product design, Supply-chain management, Inventory management, Human resource and job design etc are solely associated with the product’s evolution.
A realization that studying OM which is the most exorbitant division of an organization was ample enough to understand the criticality of it as a subject and the role of an Operations manager towards his/hers firm. This serenity puts the job profile on one of the most lucrative jobs for an individual.
However, if we dream big, even our efforts must be fair enough to realize