An organisation has several different roles and responsibilities within a business. Managers being an integral part in an organization structure, plays an important part in shaping, designing, building and sustaining an organization. A managers jobs can vary based on the size of an organisation they work for. The concept of a business manager is making sure to help ensuring the company runs smoothly and is doing everything it can for the organization to be successful. A manager will find him or her being in several different hat throughout the company and dealing in several different areas in order to function. One of the most important function of a manager is to motivate his subordinates. Management work is done by people. So generally if employees are not satisfied, they will not perform efficiently which will affect the fulfilment of an organization’s goals. Employee satisfaction is utmost important in successful completion of work in an organization. Money is not the sole factor to motivate an employee towards the work. One of the function of a manager’s role is to think of innovative ways to motivate their employees. Giving awards, recognition, certificate or company-sponsored social gathering helps in keeping an employee to be motivated and engaged with the organization. When building an organization it is also important to train and coach the employees in shaping the organization. Coaching is done one to one for employee’s career development and also it gives a chance for the manager in getting to know more about his or hers employee. This is allow employees to know what is potentially ahead for them, what opportunities there are for growth within the organization. Regular monitoring process should be done to set career path for the employee. Management needs to be patient and treat employee’s right as we are humans. Base on Dr .Henry Mintzberg (1973) a management expert and professor, has published his Ten Management Roles in his book “Mintzberg on management : Inside our strange World of Organizations” in 1990. The ten management roles has been divided into three categories, as follows: Interpersonal Roles
Figurehead – A manager is expected to be a source of inspiration and for his employees to look up as a person with authority, and as a figurehead. Leader – This where a management provide leadership for a team, department or the entire organization and it’s also where you manage the performance and responsibilities of everyone. Liaison – Manager must communicate with internal and external contacts to be able to network efficiently on behalf of the organization. Informational Roles
Monitor – This role, requires a manager to seek information related to your organization. You also monitor your team in term of both their productivity and their well-being. Disseminator – It is where a manager communicate potentially useful information with his or her colleagues and team. Spokesperson – Managers represent and speak for their organization. You are responsible for transmitting information about the organization and its goal to people. Decision Roles
Entrepreneur – A manager create and control change within the organization. Manager need to generate new creative ideas and implement them. Disturbance Handler – When a team or organization hits an unexpected event, the manager takes control of the situation. Management need to take responsibility in case of disputes within the organization Resource Allocator – Management need to determine where organization resources are being applied. This involves allocating funding’s, assigning staff and other organization resources. Negotiator – Management need to take part in and direct important negotiations within teams, departments or organization. Thus management takes active role in designing and guiding the organization towards goal accomplishment. Managers are responsible for combining and utilizing organization resources to ensure that the organization...
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