Premier Inn Organisational Structure

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Premier Inn at a glance
“Premier Inn is the UK and Irelands biggest and fastest growing hotel company, with over 650 budget hotels offering quality accommodation at affordable hotel prices”. (http://www.premierinn.com/)
It is the largest division of Whitbread which “is a multinational hotel, coffee shop and restaurant company”.
(http://en.wikipedia.org/wiki/Whitbread)
Premier Inn provides large beds, en-suite bathrooms, a widescreen TV with
Freeview and 30 minutes free WI-FI with every room. All hotels have an onsite bar / restaurant and parking facilities.
Premier Inn offers a “Good Night Guarantee” to its guests meaning if they are not satisfied with all aspects of their stay, their money is
…show more content…
Premier Inn has a tall organisational structure meaning while the manager of each site is in charge of the operations; they also have a large support network. Depending on the complexity of a problem, the employee can contact the person at the appropriate level of the structure, for help and advice. Members of higher management make themselves available at all times.
The company intranet is easily accessible to every member of staff and has information on all aspects of Premier Inn working life, from legal documents to general advice. Each section has an allocated expert and a “chat function” so that employees can make contact easily. For information on new changes, a message will scroll along the bottom of the workers computer screen which, when clicked, will link them to the appropriate page on the intranet. This is the communication channel that is most used by divisions of Whitbread. Whitbread Chief Executive Managing Director Business
Development
director HR
Director Premier
Inn chief operating officer Finance director Marketing and strategy director Head
…show more content…
Members of staff are offered shares at a discounted rate by joining the
“Whitbread sharesave scheme”. Employees can enjoy a 20% discount and can earn a profit from the successes of their employer.
By keeping staff content, the business runs smoothly. Staff are likely to work harder to reach the businesses goals and objectives if they are able to enjoy some of the rewards.
Environment
Premier Inn is actively trying to reduce its impact on the environment by lessening their use of gas, water and electricity, and recycling where possible.
The business has been recognised in the news for its success in lessening its effect on the environment and this is a good advertisement for the company.
The business is also making huge efforts to raise money for their chosen charity “Great Ormond Street Hospital”. One Million Pounds has been raised so far and they have increased awareness of what the charity does

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