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Positive News Message

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Positive News Message
The type of Positive News Message this article is using is the goodwill Message. I know that this is the type of message that is being used, because a direct Claim message is when you write a straightforward claim to identify or correct an error to a business. An adjustment message is when you receive a claim and you decide to respond in a positive manner. Omitting these two types of messages leaves us with the goodwill message. The article is an article that is presenting good news and, showing empathy, which are some of the characteristics of a goodwill message. The components of a goodwill message are: To be selfless meaning to focus the message on the receiver, but not the sender, specific meaning to personalize the message by mentioning …show more content…
The author of the letter the spontaneous characteristics through the letter by showing interest in the company.” I have enormous admirations for Cabela’s and the remarkable brand and business they have built.” The sender is basically showing that he naturally appreciates the companies work and is not making any effort or premeditation to show it. Some ways that the letter could have been better organized based on my book’s suggestions is that the letter should be selfless and short. The letter is not demonstrating the selfless characteristics because the sender refers to how he feels about the project multiple times, by using “I” which should be avoided. The letter is not showing the characteristic of being short. One should always accomplish their goal in few sentences when writing a positive message. The letter mostly has demonstrated most of the characteristics of a positive letter which was the strengths, but was not able to demonstrate the characteristics of being short, and

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