polaroid
TO: Polaroid
FROM: Berg Consulting
DATE: September 22,2013
RE: Process Control
Translating customer needs into design and engineering specs is a matter of listening, quantifying the qualitative and figuring out the possibilities. By using a method called QFD, or quality function deployment you can categorize consumer’s needs into product requirements, functions, parts, reliability, cost, operator training and process controls.
The transition from an old system to a new one can be tedious. A way to ease this difficult process is to have all of your current maintenance, engineering and quality control auditors to be brought up to speed on how the new system works. Hiring new employees may be another step you may consider to have a smoother transition. Some suggestions for the new system would be to have a Q.C. auditor in each area rather than relying on the operators of each stage of production. This added data collection is extraneous. Base-lining the third floor is another option. It seemed to have worked when implemented on the second floor. Reusing the scrap that the auditors and operators make is a cost efficient alternative to discarding materials that can be put back into production.
Once defect rates drop below 1%, you need to strive to maintain this optimal quality level. Any attempts to improve quality would increase total cost and decrease financial performance. We feel this focus on higher quality would not be in your company’s best interest. We have collected much data on the negative effects of “over optimizing” and will send these upon your request.
We at Berg Consulting hope you take these suggestions into consideration and extend our best wishes to your company as a valued client. Respectfully, Dave Berg CEO/Chief Consultant
FROM: Berg Consulting
DATE: September 22,2013
RE: Process Control
Translating customer needs into design and engineering specs is a matter of listening, quantifying the qualitative and figuring out the possibilities. By using a method called QFD, or quality function deployment you can categorize consumer’s needs into product requirements, functions, parts, reliability, cost, operator training and process controls.
The transition from an old system to a new one can be tedious. A way to ease this difficult process is to have all of your current maintenance, engineering and quality control auditors to be brought up to speed on how the new system works. Hiring new employees may be another step you may consider to have a smoother transition. Some suggestions for the new system would be to have a Q.C. auditor in each area rather than relying on the operators of each stage of production. This added data collection is extraneous. Base-lining the third floor is another option. It seemed to have worked when implemented on the second floor. Reusing the scrap that the auditors and operators make is a cost efficient alternative to discarding materials that can be put back into production.
Once defect rates drop below 1%, you need to strive to maintain this optimal quality level. Any attempts to improve quality would increase total cost and decrease financial performance. We feel this focus on higher quality would not be in your company’s best interest. We have collected much data on the negative effects of “over optimizing” and will send these upon your request.
We at Berg Consulting hope you take these suggestions into consideration and extend our best wishes to your company as a valued client. Respectfully, Dave Berg CEO/Chief Consultant