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Placebo Effects of Marketing Actions

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Placebo Effects of Marketing Actions
Ruminating about Placebo Effects of Marketing Actions Author(s): Baba Shiv, Ziv Carmon, Dan Ariely Source: Journal of Marketing Research, Vol. 42, No. 4 (Nov., 2005), pp. 410-414 Published by: American Marketing Association Stable URL: http://www.jstor.org/stable/30162391 . Accessed: 21/03/2011 12:36
Your use of the JSTOR archive indicates your acceptance of JSTOR 's Terms and Conditions of Use, available at . http://www.jstor.org/page/info/about/policies/terms.jsp. JSTOR 's Terms and Conditions of Use provides, in part, that unless you have obtained prior permission, you may not download an entire issue of a journal or multiple copies of articles, and you may use content in the JSTOR archive only for your personal, non-commercial use. Please contact the publisher regarding any further use of this work. Publisher contact information may be obtained at . http://www.jstor.org/action/showPublisher?publisherCode=ama. . Each copy of any part of a JSTOR transmission must contain the same copyright notice that appears on the screen or printed page of such transmission. JSTOR is a not-for-profit service that helps scholars, researchers, and students discover, use, and build upon a wide range of content in a trusted digital archive. We use information technology and tools to increase productivity and facilitate new forms of scholarship. For more information about JSTOR, please contact support@jstor.org.

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BABA SHIV, ZIV CARMON, and DAN ARIELY*
In Shiv,Carmon,and Ariely thatmar(2005), the authorsdemonstrate actions such as price promotions and advertising evoke consumer keting whichcan alterthe actual efficacy the marketedproduct, of expectations, a phenomenon they call "placebo effectsof marketing actions." In this build on the preceding commentaries and refinetheir rejoinder, they framework account more fullyfor



References: John J. Behav(2000),"Beyond Bargh, A. andMelissa Ferguson iorism: the On Automaticity ofHigher Mental Processes," Psy126 925-45. Bulletin, (November), chological S. and Brain," Journal Berns, "Price, Placebo, the Gregory (2005), 49 399-400. Research, (November), ofMarketing DavidandLinoBecerra From Pain Borsook, (2005),"Placebo: andAnalgesia Preferences Products," to and Journal Marketof 49 394-98. Research, (November), ing RonaldS., Denis M. McCarthy, Forster, Jens and Friedman, Markus Denzler "Automatic Effects Alcohol of Cueson (2005), Sexual 100 672-81. Attraction," Addiction, (May), Lauren Block, Gavan Fitzsimons G. and J. Irmak, Caglar, (2005), "ThePlacebo Effect Marketing: in Sometimes Just You Haveto Want toWork," It Journal Marketing 42 Research, (Novemof and onset of negative expectancies a subsequent delayed 406-409. ber), sleep. William The New James, ([1890]1950), Principles Psychology. of This moderator of phenomenon another suggests possible York: Holt. of effects marketing actions is potentially Johns, that placebo Toni Schmader, AndyMartens and Michael, (2005), be further. "Knowing HalftheBattle: and,thus,should investigated important Is Threat a as Teaching Stereotype that and to Means Improving of Women 's Performance," Math Expectancies areevoked appear unlikely be Psychologimaterialized trigger cal Science, (March), reverse effects. examFor 16 175-79. may placebo John drink was as (1990),"Anesthesia, ple,ifthe energy we used presentedbeing Kihlstrom F. andDanielL. Schacter and in Amnesia, theCognitive and effective at boosting Unconscious," Memory mental exceptionally acuity, particiAwareness Anesthesia, Bonke, Fitch, K. Millar, in B. W. and who would believe they not that are perpants presumably eds.Amsterdam: andZeitlinger, Swets 21-44. as well should may be worse forming as they perform than Miller, on 308 Mind," (2005), Science, Greg "ReflectingAnother 's would they received drink. had not the Another they possi945-47. (May), is in a will deduce that bilitythat such situation, participants E. Richard (2001),"Subtle Influences Judgment on and the claims false. is another are This that Petty, product question Behavior: Who Is Most Susceptible?" Social Influence: in can benefit further from research. and Direct Indirect Processes: Sydney The Symposium ofSocial P. and D. eds. Psychology, Joseph Forgas Kipling Williams, CONCLUSION New York: Press, Psychology 129-46. Giventhe substantial of R. of powerand robustness placebo as Rao,Akshay (2005),"TheQuality Price a Quality Cue," theseeffects mostlikelymultiply are determined. Journal Marketing effects, 42 401-405. Research, (November), of 414 JOURNAL OF MARKETING RESEARCH, NOVEMBER 2005 Steve Stewart-Williams, (2004),"The PlaceboPuzzle:Putting 23 the Pieces," Health Psychology, (March), Together 198-206. "Insomnia and E. Michael andRichard Nisbett D. Storms, (1970), and the Journal Personality SocialPsyAttribution Process," of 16 319-28. chology, (October), to MichalandJohn Myers G. Strahilevitz, (1998),"Donations How Incentives: WellTheyWork as May Charity Purchase to You Journal Consumer on of Depend What AreTrying Sell," 24 434-46. Research, (March), "The Effects of E. S. ChristianandRichard Petty Wheeler, (2001), A Activation Behavior: Reviewof Possible on Stereotype Bulletin,127 (November), Mechanisms," Psychological 797-826. Niels and Per Larsen, EricSkinhoj Roland, E.,Bo Larsen, (1980), Areas Orgain Cortical Motor "Supplementary AreaandOther in Journal Neuroof Movements Man," nization Voluntary of 118-36. 43 physiology,(January), W. A. and (2004), Shiv, Baba,Julie EdellBritton, John Payne of or the "Does Elaboration Increase Decrease Effectiveness Journal Framed Versus of Messages?" Positively Negatively 31 199-208. Consumer Research, (June), "Placebo Effects of and ZivCarmon, DanAriely -, (2005), Actions: Consumers GetWhat For," They Pay May Marketing 42 383-93. Journal Marketing Research, (November), of and Ziv Itamar, Carmon, SueO ' Curry Simonson, (1994), "Experiof Features and Effect Product on Negative Evidence the mental 13 on Sales Promotions Brand Science, Choice," Marketing 23-40. (Winter),

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