Physician Contracting Case Study

Megen Santana has experience in improving physician contracting processes in the healthcare industry. In the The UnityPoint Health, the Executive Administrative Assistants are in charge of all medical staff and physician contracts. They also need to follow up with all involved parties (e.g. board of director, VP, etc.) to acquire certain signatures for the legal documents of the employment contracts. However, last year, issues have arisen on getting those signatures in a specific time frame; thus the physician employment statuses were delayed for a few months due to this problem. This project involved giving some advices to improve the efficiency of the physician employment process through various IE concepts that she has learned, including,