PHL 251 WK4 Apply Problem Solving
Apply Problem Solving
Apply Problem Solving
Problem solving is not always an easy task to tackle. During my years of work experience I have seen and been part of several problem solving situations, and everyone is different, and everyone handles these situations differently. In order to solve them successfully sometimes you have to persuade certain people and sometimes science needs to prove it wrong or right.
Working in title and escrow can be frustrating, challenging, long hours, and most importantly extremely stressful. This was the career path I was on over nine years ago, and my thoughts were that I would be doing this position for the rest of my career. The mortgage industry was very hectic and busy at the time and people were refinancing their homes and some were refinancing twice a year. The rates were incredible and housing prices continued to rise, and it seemed as if everyone was either buying new homes or refinancing their existing homes.
The economy at the time was doing well and many people were buying new items and charging them. We would cut many checks to credit card companies to pay off their balances through the refinance stage. The better the rates became the busier we became, but we didn’t higher any new employees. We were all working long hours and as the months went on instead of working until six in the evening we were working until eight or nine in the evening and sometimes on the weekends. My manager kept expressing to the higher management that we needed to higher more employees to keep up with the demand and give the same high quality of service. They continued to ignore her and continued to brush it off.
Until one day when she crunched the numbers and showed them that the company was burning out their employees and spending so much money on overtime. In the last six months with all the overtime they, spent they could have hired an additional three people and still would have been less expensive for the
Apply Problem Solving
Problem solving is not always an easy task to tackle. During my years of work experience I have seen and been part of several problem solving situations, and everyone is different, and everyone handles these situations differently. In order to solve them successfully sometimes you have to persuade certain people and sometimes science needs to prove it wrong or right.
Working in title and escrow can be frustrating, challenging, long hours, and most importantly extremely stressful. This was the career path I was on over nine years ago, and my thoughts were that I would be doing this position for the rest of my career. The mortgage industry was very hectic and busy at the time and people were refinancing their homes and some were refinancing twice a year. The rates were incredible and housing prices continued to rise, and it seemed as if everyone was either buying new homes or refinancing their existing homes.
The economy at the time was doing well and many people were buying new items and charging them. We would cut many checks to credit card companies to pay off their balances through the refinance stage. The better the rates became the busier we became, but we didn’t higher any new employees. We were all working long hours and as the months went on instead of working until six in the evening we were working until eight or nine in the evening and sometimes on the weekends. My manager kept expressing to the higher management that we needed to higher more employees to keep up with the demand and give the same high quality of service. They continued to ignore her and continued to brush it off.
Until one day when she crunched the numbers and showed them that the company was burning out their employees and spending so much money on overtime. In the last six months with all the overtime they, spent they could have hired an additional three people and still would have been less expensive for the