Philippine Setting on Talent Management
State of Own Organization’s Human Resource Management
Company Background
STRADCOM Corporation was awarded the first Built Own Operate (BOO) IT Project that the Philippine government has embarked on last 1997. The BOO scheme encourages the private sector to invest in the country, whereby the private proponent would shoulder 100% of the project cost, handle the operations of the project for a prescribed period of years and recover its investment from an imposition of a transaction fee during the period. The first test to this new scheme was the Land Transportation Office (LTO). It is the 3rd biggest revenue generating agency of the government with 300 offices scattered nationwide. With a little over 3,000 employees, LTO caters to 20,000 transactions daily prior to automation.
STRADCOM’s scope included the rehabilitation of all LTO office nationwide to prepare for an IT deployment, all hardware necessary for the project, the development of a customized front end application and is integrated with an off the shelf back end systems (HR, Admin, etc.), a “central management center” which will house all the data of LTO and of course people and change management aspect to equip LTO with the necessary knowledge and attitude for a computerized operation. To recover its investment, STRADCOM is allowed to impose a fee for every transaction processed under the computerized environment for a period of ten (10) years. (February 2003-February 2013)
After 3 years of continuous development, rollout, implementation and acceptance, the LTO IT Project as it is now known, was finally accepted by LTO. The acceptance signified the start of the ten (10) year concession period of STRADCOM. Today, with the same number of LTO employees of 3,000, the agency caters to 60,000 transactions and generates P 12 billion in revenue.
Stradcom Corporation’s Mission Statement
The mission of Stradcom Corporation is to promote efficient, effective and transparent public
Company Background
STRADCOM Corporation was awarded the first Built Own Operate (BOO) IT Project that the Philippine government has embarked on last 1997. The BOO scheme encourages the private sector to invest in the country, whereby the private proponent would shoulder 100% of the project cost, handle the operations of the project for a prescribed period of years and recover its investment from an imposition of a transaction fee during the period. The first test to this new scheme was the Land Transportation Office (LTO). It is the 3rd biggest revenue generating agency of the government with 300 offices scattered nationwide. With a little over 3,000 employees, LTO caters to 20,000 transactions daily prior to automation.
STRADCOM’s scope included the rehabilitation of all LTO office nationwide to prepare for an IT deployment, all hardware necessary for the project, the development of a customized front end application and is integrated with an off the shelf back end systems (HR, Admin, etc.), a “central management center” which will house all the data of LTO and of course people and change management aspect to equip LTO with the necessary knowledge and attitude for a computerized operation. To recover its investment, STRADCOM is allowed to impose a fee for every transaction processed under the computerized environment for a period of ten (10) years. (February 2003-February 2013)
After 3 years of continuous development, rollout, implementation and acceptance, the LTO IT Project as it is now known, was finally accepted by LTO. The acceptance signified the start of the ten (10) year concession period of STRADCOM. Today, with the same number of LTO employees of 3,000, the agency caters to 60,000 transactions and generates P 12 billion in revenue.
Stradcom Corporation’s Mission Statement
The mission of Stradcom Corporation is to promote efficient, effective and transparent public
References: : 1. Human Resource Management, Gaining a Competitive Advantage 7th Edition (Noe/Hollenbeck/Gerhart/Wright) 2. People Management in the Philippines: Real Stories of Excellence 3. Talent Management, A Challenge for HR Professionals in Asia, Virgel C. Binghay, Ph.D 4. The Impact of Strategic HRM on Firm Performance and Human Capital, Mendiola Teng-Calleja [pic] ----------------------- [1] People Management in the Philippines: Real Stories of Excellence