Performance Management

Chapter 10—Performance Management and Appraisal

MULTIPLE CHOICE

1. ____ is the process of determining how well employees do their jobs relative to a standard and communicating that information to the employee.
|a. |Employee development |
|b. |Performance management |
|c. |Process improvement |
|d. |Performance appraisal |

2. Ultimately, performance management links organizational strategy to organizational
|a. |culture. ***** |
|b. |goal setting. |
|c. |rewards. |
|d. |results. |

3. Essentially, ____ identify what the organization is paying an employee to do.
|a. |performance measures |
|b. |job duties |
|c. |job qualifications |
|d. |expected performance levels |

4. Not all of an employee’s job