PERFORMANCE APPRAISAL SYSTEM

Topics: Mobile phone, Reliance Communications, Reliance Anil Dhirubhai Ambani Group Pages: 76 (16146 words) Published: September 19, 2014
CHIMANBHAI PATEL INSTITUTE OF MANAGEMENT AND RESEARCH

A
PROJECT REPORT
ON

PERFORMANCE APPRAISAL SYSTEM

AT
RELIANCE COMMUNICATIONS LTD

Submitted to

SHREE CHIMANBHAI PATEL INSTITUTE OF MANAGEMENT & RESEARCH

Affiliated to

GUJARAT TECHNOLOGICAL UNIVERSITY, AHMEDABAD
In partial fulfillment of the
Requirement for the degree of
MASTER OF BUSINESS ADMINISTRATION
Submitted by
DESAI NISHITA P.
Enrollment no:
137680592167
Under the guidance of
PROF.CHAITALI SHAH
(Faculty CPIMR)

Type of the Report:Summer Internship 2014, Project Report
Author of the Report: Nishita Desai
Date of Submission: 31st July, 2014
Project Undertaken: Performance Appraisal System at Reliance Communication ltd Company Name:Reliance Communication ltd

Head office address: -
Reliance Communication ltd
Corporate House,
Opp Platinum Banquet Hall,
Prahladnagar Road,
Nr Reliance Petrol Pump
Ahmedabad-380052
Gujarat, India

DECLARATION

I the undersigned hereby declare that the work incorporated in the Summer Internship report titled “Performance Appraisal System at Reliance Communication ltd”is original and has not been submitted to any university as part fulfillment of award of any degree or diploma.

The material obtained and used from other sources has been duly acknowledged in the report.

Date:
Place: Ahmedabad Nishita Desai

Acknowledgements
Any task that is under taken reaches successful completion not only by an Individuals effort but also by the guidance and support of many others. Here I acknowledge a few of those who have helped me to carry out this project work successfully.

I express my deep gratitude to Deepak Pokharna, HR Head, Reliance Communication ltd for giving me this opportunity to undertake this project in his prestigious organization and providing a good environment to my work.

I would also like to thank the entire staff of Reliance Communication ltd for their invaluable help and support they extended to carry out the project work.

I would like to thank my Faculty guide, Prof. Chaitali Shah, for her constant support and guidance in the internship.

INDEX

SR NO
Table of Contents
Page No.
1

Introduction to industry
9

1.1
Liberalisation and privatisation

11

1.2
TELEPHONY

13

1.3
FIXED TELEPHONY

14

1.4
MOBILE TELEPHONY

14

1.5
Revenue and growth

18
2

Introduction to company
18

2.1
Brief of company
20

2.2
Major subsidiaries
25

2.3
Products of RCOM
27
3

Introduction to topic
31

3.1
Application
31

3.2
Benefits
31

3.3
Organizational development
32

3.4
Implementation
33

3.5
Components of PMS
36

3.6
PMS circle
37
4

Literature review
48
5

Research methodology
60

5.1
Problem Defination

60

5.2
Objective Of The Study

60

5.3
Sampling Size

60

5.4
Research Design

60
6&7

Data analysis & statistical analysis
62
8

Finding & uggestions
73

8.1
Findings
73

8.2
Suggestions
74

8.3
Limitations
75
9

Conclusion
76
10

Learning from SIP

11

Bibliography
77
12

Annexure
78

INTRODUCTION TO THE TELECOMM INDUSTRY

The telecommunication network of India is the second largest in the world based on the total number of telephone users (both fixed and mobile phone). It has one of the lowest call tariffs in the world enabled by the mega telephone networks and hyper-competition among them. It has the world's third-largest Internet user-base. According to the Internet And Mobile Association of India (IAMAI), the Internet user base in the country stood at 190 million at the end of June, 2013. Major sectors of the Indian telecommunication industry are telephony, internet and television broadc Industry in...

References: a) a b c d Dhirubhai Ambani on 4to40.com
b) Imprints of a demi-god, Dhirubhai Ambani, By Bina Udeshi Free Press Journal, July 28, 2002
am) Singh MP “Labor Management in Sugar Industries”, Educational Publishers, Lucknow, 196636
an) Turner HA, Clack Garfield and Robert Geoffrey “Labor Relations in Motor Industries” August M Kelly Publishers New York, 1968
aw) Garg Jhilmil “Human Resource Related Policies and Strategies ofInformation Technology in India” The thesis submitted at Aligarh Muslim University for the award of Ph.d, (2003)
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