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Perceptions of the People Management Function and Performance Management

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Perceptions of the People Management Function and Performance Management
Perceptions of the People Management Function and Performance Management
Date – 23/4/2012 Word Count - 3086 Human Resource Management

Contents Page
Terms of Reference 2
Introduction 3
Personnel Management (PM) 4
Human Resource Management (HRM) 5
Differences between Personnel Management and Human Resource Management 6
Monitoring and Rewarding Employees 8
Employee Exits 13
Conclusion 16
Bibliography 17

Terms of Reference
The purpose of this repost is to identify through research and observation the main differences between the traditional view of Personnel Management (PM) and the newer method of Human Resource Management (HRM). It also aims to clarify the principles and procedures for monitoring employees and how Recognise and Reward schemes can operate. The report will then identify the rights and procedures relating to the exit of an employee from an organisation. The report will focus on the specific areas above in practice at the organisation NRAM and will support the evidence found with academic and theoretical research.

Introduction
As mentioned in the terms of reference the report will focus on the organisation of NRAM. This is newly developed organisation which was created from the old Northern Rock plc. by the government, to repay the government loan given to Northern Rock plc. in 2008. NRAM is an organisation which is ‘winding down’ as more of the government loan is repaid. It is able to do this by having a large proportion of the company set up as a collections department with a strong focus on reclaiming mortgage arrears, mortgage redemptions and repossessions. At present it has a staffing level of approx. 4000 FTE from the CEO down to the frontline staff.

Personnel Management (PM)
Scientific/classical school of management theory can be clearly seen in practice as far back as 2500 years ago when Sun Tzu stated; ‘If words of command are not clear and



Bibliography: Beardwell.I, Holden.L. (1994). Human Resource Management. London: Pitman Publishing. Gupta, M. (2008, August). Difference between HUMAN RESOURCE DEVELOPMENT & Traditional PERSONNEL. (citehr) Retrieved April 2012, from www.citehr.com: http://www.citehr.com/137410-difference-between-human-resource-development-traditional-personnel-management.html J. Smilko, K Van Neck. (2004 ). Rewarding Excellance Through Variable Pay. Benefits Quarterly, 20(3), 21-25. Macarthy.S, Chapman.A. (2009). www.businessballs.com. Retrieved April 23, 2012, from www.businessballs.com: http://www.businessballs.com/balanced_scorecard.htm Nayab, N. (2011, May). Walking Down the Timeline of HR Management: How Has It Evolved? (E.Wistrom, Editor) Retrieved April 2012, from www.brighthub.com: http://www.brighthub.com/office/project-management/articles/77199.aspx Sun Tzu. (1983). The Art of War. (J. Clavell, Ed., & J. Clavell, Trans.) New York: Delacorte Press. Taylor, G. (1995). Managing people. London: The Directory of Social Change. U.S. Office of Personnel Management . (no date). Performance Management. Retrieved April 2012, from www.opm.gov: http://www.opm.gov/perform/monitor.asp

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