Patton Fuller Community Hospital Networking Project Case Study
Patton-Fuller Community Hospital Networking Project
Hospitals like any commercial business interest rely on the principles of best practices in the treatment of its patients. Without a standard of care provided through these practices, hospitals would fail to provide the basic service that they are designed to provide. Similarly, these standards of best practices extend across the entire organization from clinical functions to administrative operations and none is more publically evident than PFCH’s Internet website. Again, not adopting even the most basic best practices leaves PFCH isolated from its suppliers and the community. In order for PFCH to best exploit the success and capabilities of the Internets power a review of the current PFCH website will identify what public, patient and, supplier services are currently available on the website. These results will be compared to several equally-sized hospitals across the nation to identify services that would …show more content…
Since 1975, PFCH has brought the residents of Kelsey needed medical services in the most modern facility of the day. PFCH currently finds itself in transition and requires not just improvements in its clinical and administrative capabilities but also in its approach to interactions with the public, suppliers and, more importantly, the patient. PFCH currently maintains a simple website that provides a brief view of the hospitals administrative and clinical functions, an overview of the PFCH philosophy, a small location map and four inactive links (Patton-Fuller Community Hospital, 2011). None of the websites pull down menus provides access to any form of electronic commerce or electronic business functions, which are a mainstay of today’s hospital
Hospitals like any commercial business interest rely on the principles of best practices in the treatment of its patients. Without a standard of care provided through these practices, hospitals would fail to provide the basic service that they are designed to provide. Similarly, these standards of best practices extend across the entire organization from clinical functions to administrative operations and none is more publically evident than PFCH’s Internet website. Again, not adopting even the most basic best practices leaves PFCH isolated from its suppliers and the community. In order for PFCH to best exploit the success and capabilities of the Internets power a review of the current PFCH website will identify what public, patient and, supplier services are currently available on the website. These results will be compared to several equally-sized hospitals across the nation to identify services that would …show more content…
Since 1975, PFCH has brought the residents of Kelsey needed medical services in the most modern facility of the day. PFCH currently finds itself in transition and requires not just improvements in its clinical and administrative capabilities but also in its approach to interactions with the public, suppliers and, more importantly, the patient. PFCH currently maintains a simple website that provides a brief view of the hospitals administrative and clinical functions, an overview of the PFCH philosophy, a small location map and four inactive links (Patton-Fuller Community Hospital, 2011). None of the websites pull down menus provides access to any form of electronic commerce or electronic business functions, which are a mainstay of today’s hospital