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Patient Satisfaction Survey Paper

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Patient Satisfaction Survey Paper
During this phase, the committee started looking at the old pattern on getting patients satisfaction, saw that staffs were not motivated, some staff were not sure what the patient satisfaction survey was located in their unit, some leaders did not encourage the use of survey as a mean for patient satisfaction. The committee also realized that the hospital goal patient communication system though standardized was not implemented effectively in all units. There was very few educational programs for nurses on communication, and hourly rounding.
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