Patient-Centered Medical Home Case Study

“The Patient-Centered Medical Home (PCMH) is a model of care that puts patients at the forefront of care by building better relationships between people and their clinical care teams” (Bitton, 2010). This patient care model has received considerable attention as a potential way to improve quality care. Ongoing research on PCMH demonstrates that it has the capacity to change care by how it has improved quality, the patient experience and staff satisfaction, while reducing health care costs (Jackson, 2013).
The organization I work for is a privately owned assisted living facility community in Maine. The founder and owner of the organization is devoted to the people that reside in the community. The organization's vision and goal statement both