Patient-Centered Care: A Case Study

This article was selected, because the author provides nursing professionals an overview of skills, frameworks, mnemonics, and cultural assessment tools that can be utilized in their practice to provide effective patient-centered care even in the presence of cultural conflict (Campinha-Bacote, 2011). As a future nurse educator, my role will encompass assisting students to provide patients culturally competent care “... even when the patient’s health beliefs, practices, and values are in direct conflict ...” with that of the student or medical team to achieve positive patient outcomes (para. 1).

Two concepts discovered are that patient-centered care and cultural competency aim to provide patients high-quality care, but each focuses on different aspects of quality (Campinha-Bacote, 2011). The goal of patient-centered care is to provide all patients individualized care by enhancing relationships among healthcare providers and their patients (Campinha-Bacote, 2011). Whereas, cultural competency aims to promote health equity and reduce disparities in healthcare by targeting disadvantage populations such as people of color,
Several practice changes that can be integrated into my role as a nurse to enhance cultural competency include nurturing an environment that recognizes diversity among healthcare providers, identifying methods to better assist providers to address cultural conflicts, and to spend more time directly communicating with patients from diverse backgrounds. By doing so, I can also support other providers to “... validate, refine, or modify existing values, beliefs, and practices about a cultural group, and to develop cultural desire, cultural awareness, cultural skills, and cultural knowledge (para.