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Topics: Customer service, Customer, Sales Pages: 6 (1648 words) Published: November 2, 2014
with the products enhancing the overall experience.

Current in-store experience
NEXTs current in-store experience involves consumers having access to a wide range of products, with fitting rooms and seating areas products are encouraged to be tried on. Customer service in-store is “good but not excellent” which next is working on improving. NEXT out of town stores each have an incorporated coffee shop, proven to keep customers in the store longer, subsequently spending more money. In terms of technology, solely the introduction of contactless payment has been implemented along with online orders that can be placed in store via sales associates. with the products enhancing the overall experience.

Current in-store experience
NEXTs current in-store experience involves consumers having access to a wide range of products, with fitting rooms and seating areas products are encouraged to be tried on. Customer service in-store is “good but not excellent” which next is working on improving. NEXT out of town stores each have an incorporated coffee shop, proven to keep customers in the store longer, subsequently spending more money. In terms of technology, solely the introduction of contactless payment has been implemented along with online orders that can be placed in store via sales associates. with the products enhancing the overall experience.

Current in-store experience
NEXTs current in-store experience involves consumers having access to a wide range of products, with fitting rooms and seating areas products are encouraged to be tried on. Customer service in-store is “good but not excellent” which next is working on improving. NEXT out of town stores each have an incorporated coffee shop, proven to keep customers in the store longer, subsequently spending more money. In terms of technology, solely the introduction of contactless payment has been implemented along with online orders that can be placed in store via sales associates. with the products enhancing the overall experience.

Current in-store experience
NEXTs current in-store experience involves consumers having access to a wide range of products, with fitting rooms and seating areas products are encouraged to be tried on. Customer service in-store is “good but not excellent” which next is working on improving. NEXT out of town stores each have an incorporated coffee shop, proven to keep customers in the store longer, subsequently spending more money. In terms of technology, solely the introduction of contactless payment has been implemented along with online orders that can be placed in store via sales associates. with the products enhancing the overall experience.

Current in-store experience
NEXTs current in-store experience involves consumers having access to a wide range of products, with fitting rooms and seating areas products are encouraged to be tried on. Customer service in-store is “good but not excellent” which next is working on improving. NEXT out of town stores each have an incorporated coffee shop, proven to keep customers in the store longer, subsequently spending more money. In terms of technology, solely the introduction of contactless payment has been implemented along with online orders that can be placed in store via sales associates. with the products enhancing the overall experience.

Current in-store experience
NEXTs current in-store experience involves consumers having access to a wide range of products, with fitting rooms and seating areas products are encouraged to be tried on. Customer service in-store is “good but not excellent” which next is working on improving. NEXT out of town stores each have an incorporated coffee shop, proven to keep customers in the store longer, subsequently spending more money. In terms of technology, solely the introduction of contactless payment has been implemented along with online orders that can be placed in store via sales associates. with the products enhancing the overall...
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