Preview

Panera Bread Case Study

Better Essays
Open Document
Open Document
1429 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Panera Bread Case Study
Panera Bread is a company of small beginnings, starting out as a chain of small scale bakery-cafes along the east coast to having over 1,200 locations in over 40 states. Panera is a company that strives to project an inviting atmosphere in all of its establishments. Panera’s stores are mostly located in suburban areas with heir target customers being urban workers and suburban dwellers.

“A loaf of bread in every arm” is the mission statement of Panera Bread. Panera Bread bakes more bread each day than any bakery-cafe in the country. Panera’s menu spans from muffins and bagels to soups and salads to a variety of sandwiches. Panera Bread prides itself on providing the highest quality of food that customer enjoy.

Panera’s competitors include restaurants in the fast-casual restaurant market such as Applebee’s, Baja Fresh and Fuddruckers. Panera Bread also has to compete with common fast food restaurants such as McDonald’s and Wendy’s. Although, competition is fierce in these markets, Panera has been able to differentiate itself from other competitors.

One of the main problems that Panera Bread is facing is their pricing strategy. With the state of the economy today, it definitely affects the consumer’s ability to eat at places like Panera Bread, especially when there are less expensive options available. These competitors, most of which are in the fast food industry, offer less expensive food items, although they may be of a lesser quality, they still pose a major threat.

Fast food restaurants such as McDonalds may operate differently, however they have a strong presence in suburban areas, which is where Panera is primarily located. There is approximately one Panera location for every ten McDonald’s. Also, full service restaurants such as Applebee‘s, are beginning to offer lower priced menu options. For example, Applebee’s recently began offering 2 for $20 deals where customers can get an appetizer and two entrees for $20.



References: Donnelly, J. H., Jr., & Peter, J. P. Marketing management: Knowledge and skills. (9th ed.) (2009). Boston, NY: McGraw-Hill Irwin. Panera Bread Company Information Retrieved October 10,2009 from Panera Bread official website http://www.panerabread.com/about/company/ Julie Jargon (2009) Slicing the Bread But Not the Prices Retrieved October 10, 2009 from The Wall Street Journal http://online.wsj.com/article/SB125055615200338805.html?ru=MKTW&mod=MKTW Michael Arndt (2009) Panera Bread’s Apple Strategy Retrieved October 10, 2009 from BusinessWeek http://www.businessweek.com/the_thread/brandnewday/archives/2009/03/panera_ bread_is.html Market Scan (2007) Panera Bread in The Oven Retrieved October 10, 2009 from Forbes.com http://www.forbes.com/2007/10/24/panera-bread-update-markets- equity- cx_ml_1024markets36.html

You May Also Find These Documents Helpful

  • Good Essays

    Panera SWOT

    • 940 Words
    • 4 Pages

    In 2008, the company operated in 1,252 bakery-cafes in 38 American States and Canada. Panera Bread Company’s success relies on the strategy of quick service and high quality food. According to Wall Street Journal, Panera scored the highest with customer loyalty in their market niche. In 2007, Sandleman & Associates Quick-Track “Awards of Excellence,” put Panera Bread Company as one of the top chain restaurants for the sixth consecutive year. They have a very strong brand image, which also contributes to their success.…

    • 940 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Panera Bread Company

    • 6804 Words
    • 28 Pages

    In front of you lies the new Strategic business plan for the Panera Bread company. This report includes the most important analysis needed for developing new or adapting strategies.…

    • 6804 Words
    • 28 Pages
    Powerful Essays
  • Good Essays

    Swot of Panera

    • 847 Words
    • 4 Pages

    Panera Bread is ready for the currentchange in American eating habits. The company is a leader in the quick-casual restaurant business with more than 1,027 bakery-cafes in 36 states. Its locations, which operate under the Panera and Saint Louis Bread Company banners, offer made-to-order sandwiches built using a variety of artisan breads, including Asiago cheese bread, focaccia, and its classic sourdough bread. Its menu also features soups, salads, and gourmet coffees. In addition, Panera sells its bread, bagels, and pastries to go. Almost 400 of its locations are company-operated, while the rest are run by franchisees. Panera Bread's is trying to provide premium specialty bakery and café experience to urban workers and suburban dwellers. They want to make the experience of dining at Panera so attractive that customers would be willing to pass by the outlets of other fast-casual restaurants competitors to dine at a near-by Panera Bread. They have strong competition through-out the whole fast-food/restaurant business. Two main competitors that they have are Starbucks and Einstein Bagels. They are a proven company that is always looking for ways to move forward, and advance their business. What does a SWOT analysis of Panera Bread reveal about the overall attractiveness of its situation? Does the company have any core competencies or distinctive competencies? Panera's Resource Strengths and Competitive Assets: Award winning sourdough bread High quality food Strong Financial Condition Powerful Strategy Panera's Resource Weaknesses and Competitive Liabilities: Low brand awareness in new markets Limited product line Prices Panera's Market Opportunities: Increasing health conscientious among consumers Few direct competitors Ample room to expand into new markets Expanding the product line External Threats to Panera's Future Well-Being and Profitability: Due to high profit margins,…

    • 847 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Panera Bread Company is one of the largest food service companies in the United States which owns, operates, and franchises retail bakery-cafes with 1,453 locations in 40 states, the District of Columbia, and Ontario, Canada. Having approximately 60 customers a day at the first bakery-café, the company has grown to currently serve nearly six million customers a week. As of December 28, 2010, it operated 662 Company-owned bakery-cafes located throughout the United States and in Ontario, Canada and 791 franchise-operated bakery-cafes located in the United States under the Panera Bread®, Saint Louis Bread Co.® and Paradise Bakery & Café® names. The company also operates 26 fresh dough facilities to supply fresh dough and other products daily to most company-owned and franchise-operated bakery-cafes. In the fiscal year ended December 28, 2010, the company revenues were $1,542.5 million, consisting of $1,321.2 million of Company-owned net bakery-cafe sales, $86.2 million of franchise royalties and fees, and $135.1 million of fresh dough and other product sales to franchisees.…

    • 2613 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    Panera Bread Strategy

    • 1226 Words
    • 5 Pages

    Neighborhoods and cities all around the country are enjoying a tradition of freshly baked artisan breads from Panera Bread bakery-cafes. A driving force behind Panera Bread was to create “a premium specialty bakery and café experience to urban workers and suburban dwellers” (Thompson, Strickland, & Gamble, 2008, pC-87). Heading into 2007, Panera Bread Company’s market presence was expanding rather swiftly. “Between January 1999 and December 2006, close to 850 additional Panera Bread backery-cafés were opened, some company owned and some franchised. Panera Bread reported sales of $829 million and a net income of $58.8 million in 2006. Sales at franchised-operated Panera Bread bakery cafés totaled $1.2 billion in 2006” (Thompson, Strickland, & Gamble, 2008, pC-87). Panera Bread’s strategy was and still is to make great bread and to make it broadly available. Part of that strategy is to make there cafés a home away from home, where people are comfortable and relaxed. What competitive strategy did Panera Bread use to grow its business?…

    • 1226 Words
    • 5 Pages
    Good Essays
  • Good Essays

    panera bread

    • 586 Words
    • 3 Pages

    Panera’s goal is to become the leader in the “fast casual” restaurant category. They plan on achieving this by rapid expansion and building brand recognition. The way in which Panera plans on doing this is by emphasizing its artisan made breads and other signature menu items at a fair price. Also Panera offers meal choices that span the three meal categories from breakfast to dinner. Again with these meals they emphasize the healthy choices at a good value. To complete the advantage Panera Bread Co. is seeking they strive for aesthetically pleasing café’s that provide courteous and efficient customer service.…

    • 586 Words
    • 3 Pages
    Good Essays
  • Better Essays

    This case study identified many strengths Panera Bread has including those dating back to Au Bon Pain Company; however, this section will only identify those strengths associated with the current position of Panera Bread Company. First and foremost is customer service. The company has been awarded with two major customer service awards including the J.D. Power and Associates’ restaurant satisfaction study which ‘‘ranked Panera Bread highest among quick-service restaurants in the Midwest and Northeast regions of the United States in all categories’’ (C-162). Customer loyalty is another key to Panera’s success. Studies from the case show that Panera has a high rate of returning customers once Panera has got them in the door. Panera Bread has a large and diverse menu that has been very well received from the public. In fact, their menu is set up not only to provide healthy and fresh choices but also to accommodate five different dinning times throughout the day including: breakfast, lunch, dinner, ‘chill-out time,’ and light evening fare for eat-in or take-out. The company started with zero debt on its balance sheet in 1999 and had “no long term debt at all” in 2006 (C-170).…

    • 1505 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    Panera Bread’s primary competition is comprised of many other fast casual and/or café-style restaurant chains, including Chipotle, Starbucks Coffee, Five Guys Burgers and Fries and P.F. Chang’s China Bistro.…

    • 1760 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    490 case

    • 780 Words
    • 4 Pages

    Panera is able to identify its strengths through a strategy known as “Concept Essence.” The concepts in Panera’s strategy help them to distinguish themselves in the market place by focusing on specific areas to concentrate on. Panera has high quality meals for lower prices. The atmosphere is also very relaxing. Panera’s biggest weakness is the marketing strategy. Their campaigns have not been successful. They recently tried to restore their dinner offering and market towards breakfast and dinnertime dining. That plan failed. Panera also has very strict rules in regards to franchising. The requirements to open a franchise are very hard to accomplish. One must pay a lot upfront and also open 15 stores in six years. Panera needs to constantly seek expansion if they want to stay a dominant member in their market.…

    • 780 Words
    • 4 Pages
    Powerful Essays
  • Good Essays

    Panera Bread Case

    • 770 Words
    • 4 Pages

    Driving concept: to provide a premium specialty bakery and café experience to urban workers and suburban dwellers.…

    • 770 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Panera Bread Company is a leader in the easy casual restaurant industry with multiple café-bakeries located in 36 states, of the United States. Panera operates under the banner of Panera and Saint Louis Bread Company. Almost 400 of its 1,027 bakeries are company-operated and the remainders are franchisees.…

    • 266 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    In the quick casual restaurant segment, Panera competes with all restaurants that offer quick ordering and preparation of other types of food (such as Chinese, Mexican, Italian, etc.) Panera offers consumers a bakery-café experience with a European touch. The Bakery part of Panera caters to customers of sweet (but somewhat gourmet) goods and artisan-type bread. In this sense, the most direct competitor of Panera is perhaps Artisano Bakery Café and Aroma espresso bar, which offer a similar type of menu.…

    • 1600 Words
    • 7 Pages
    Better Essays
  • Satisfactory Essays

    Therefore I think that there are 3 alternatives which can be considered for the future. The first idea that came to my mind is to sell Panera or going join venture with one of the big players in the restaurant industry. Panera has an impressively high market value which is indicated by the goodwill estimation on the balance sheet. By getting together with a major franchising company like McDonalds or Burger King, Panera’s expansion could be supported with a much greater amount of money. The backside of this deal would be that Panera’s executives would lose their controlling power over the company’s operations and would allow the joined company to misuse Panera for own interests and goals. Considering these issues by getting together with another company opens up questions of the necessity of a joint venture which led me to the second alternative. The company should keep up with their strategy of a steady growth model and the production of high quality products. Panera was doing really good in the last couple of years and the fast casual market has a great undeveloped potential for the future. Nevertheless, Panera has to be aware of major franchisers competitors who have the power and willingness to compete with Panera for customers, market share and…

    • 804 Words
    • 4 Pages
    Satisfactory Essays
  • Good Essays

    Panera Bread History

    • 403 Words
    • 2 Pages

    Panera Bread Company was founded by Ken Rosenthal, Ron Shaich and Louis Kane in 1987. Their headquarters is in Sunset Hills, Missouri. Panera Bread transitioned into a national restaurant in May 1999. Today they have 2000 stores in more than 40 states and including Canada. In 2014 Panera Bread introduces superior experience for their dine-in and to go clients. The Introduction of new technologies like computerized ordering and payment was called Panera - 2.0. In 2008 Panera Bread was awarded America’s healthiest restaurant. Panera Bread also declared that their food menu had no artificial flavours, colours, sweeteners and preservatives in 2017.…

    • 403 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Panera Bread Swot

    • 867 Words
    • 4 Pages

    Steady Fast growth: Panera is one of the fastest growing chains with sales over $200 million in 2001. According to exhibit 2 (Dess pg. 667) Panera Bread in 2002 ranked with the highest three-year sales growth rates as of June 2004. Panera Bread has about 1,027 baker-cafes in the United States, and is widely recognized for driving the nationwide trend for specialty breads. This is very impressive for this type of fast-casual food industry.…

    • 867 Words
    • 4 Pages
    Good Essays