PHL/323
September 3, 2010
Gabriel Lewall
Current Ethical Issue in Business
In the recent years, there are many factors to consider for the way business is conducted, for any business small or large. Some factors, including the economy, competition between companies worldwide, technology development, the workforce, and each person’s individual ethics have played a role in a business’s decisions. In this paper, Learning Team “A” will explain a current and ongoing ethical issue, the basis of the ethical issue, and any ground rules that manifested. Team A will also review ethical change, an ethical system in which employees use, and the role of leadership within the business. Finally, team …show more content…
According to the Houston Chronicle, the ground rules for business ethics are trustworthiness, respect, responsibility, fairness, caring, and citizenship (Johnston, 2013). If an agency or business follows these rules, they must remain solid and unshakable. However, in times of economic trouble, these rules may have to be altered for the business to see profits. This is the case for AT&T when they needed to outsource many of their positions to India. According to D David Beckman, a writer for WashTech News, before the jobs in Washington could be outsourced to India, the current employees of AT&T were asked to cooperate and train their replacements or they would lose their severance packages, and face possible legal action (Beckman, 2003). This violated many ethical ground rules for AT&T; trustworthiness, respect, responsibility, fairness, and caring from the managerial staff.
Ethical …show more content…
The calls will be limited to two minutes and will be as non-intrusive to the customer as possible. Long-term measurements will also include surveys, but the most important measurement involved will be quarterly, semi-annual, and annual reports that determine if the return on investment was worth the costs involved.
Conclusion
Companies in general may not perceive an action like moving jobs outside the United States as unethical. By doing the following learning Team “A” made a clear argument of how unethical outsourcing is to Americans; team A has defined the issue, the basis of the issue, identified the ground rules that caused the situation in the first place, what brought the change about, and what ethical systems were utilized. Team A also discussed the different levels of management and their ethical systems, and we proposed a plan for revising the ethical standards to resolve the issue. References
Beckman, D. D. (2003). WashTech News. Retrieved from http://www.washtech.org
Cook, J. (2003, November 19). AT&T Wireless outsourcing jobs overseas. Seattle