Oxymoron Sales Ethics?

Powerful Essays
Topics: Ethics
It has been said that sales ethics is an oxymoron. Do you agree? Discuss this statement.
Do you agree that sales ethics is an oxymoron? Repeatedly, this statement has been a dispute amongst business enthusiast for decades. For this essay, oxymoron is a figure of speech described as a conjoined pair of two obvious contradictory such as pretty ugly, living dead, pretty ugly, jumbo shrimp etc. To kick off with, sales ethics is the application of ethical values to sales behaviour (Clive 2011). Ethical values are things that make up a person 's moral. In addition to that, the most basic foundation of ethical values are "treat others as you would like to be treated yourself". In the ethical practice of day-to-day businesses, the management should set a specific standard when it comes to sales even though it is often argued that individual factors play a fundamental role (Everyday Ethics 2013). The term sales ethics was originated in the United States and became widespread back in the 1970s (De George 2013). By contrast, it would be incompatible if the term; 'sales ' and 'ethics ' were to be separated into two absolute words. Sales can be defined as an act of selling where as ethics can be defined as values of moral a person have (Your Dictionary 2013). However, the main connection between the company and the customer is always the salesperson. In order to maintain an ethical foundation between the customer and company all narrows down to the relationship their salesperson have with their customer.

Here I am going to talk more about sales ethics and how it applies to any business behaviour. As stated above, it stated that sales ethics are ethical values to any business behaviour whilst applying its strategies of aspects on how organizations treat their stakeholders such as suppliers and customers. Ethics usually go beyond a company 's legal requirements therefore it is discretionary. This is why ethical concerns a person 's moral judgements about being right or



References: Clive, Chester. 2011. What is Business Ethics. http://www.thefreelibrary.com/What+Is+Business+Ethics-a01074206117 Everyday Ethics Program Proposal De George, Richard T. 2013. A History of Business Ethics. Accessed August 26, https://www.bbvaopenmind.com/en/article/a-history-of-business-ethics/?fullscreen=true Dubinsky Alan J, Nataraajan Rajan and Huang Wen-Yeh Dubinsky, A. J, Jolson, M. A, Kotable, M. and Lim, C. U. 1991. "A cross-national investigation of industrial salespeople’s ethical perceptions”, Journal of International Business Studies,Vol Drucker Peter, F. 1958 "Business Objectives and Survival Needs: Notes on a Discipline of Business Enterprise." The Journal Of Business, Vol. 31, No.2 PP. 81-90 Hegarty, W Schmidt, David. 2008. Isn 't Business Ethics An Oxymoron? http://www.inc.com/leadership-blog/2008/10/isnt_business_ethics_an_oxymor.html Shaw, William H Your Dictionary. 2013. Definition of Sales and Ethics. Accessed August 26, http://www.yourdictionary.com/sales

You May Also Find These Documents Helpful

  • Best Essays

    Is Sales Ethics an Oxymoron? Introduction It has been said that sales ethics is an oxymoron. In this paper, this topic will be discussed. First, what is an oxymoron? It can be explained as the bringing together of two apparently contradictory concepts such as 'a great defeat ' or 'humiliating honor '. From this topic, it is saying that sales ethics is an oxymoron which indicates that there is no ethic in sales. It is suggesting that sales are in some degree unethical. For example, it may believe…

    • 1698 Words
    • 7 Pages
    Best Essays
  • Powerful Essays

    It has said that Sales Ethics is an oxymoron. Do you agree? Discuss this statement. Oxymoron is defined as a figure of speech which enforces terms which may seem contradictory. Are sales ethics controversy? Business Ethics describes the moral content of behaviour practiced within a certain organisation (Hair, J. F, Anderson, R. A, Mehta, R, and Babin, B. J.) It is the study of how people with business relationships react when they face a particular situation with moral consequences. Trust is a major…

    • 1861 Words
    • 8 Pages
    Powerful Essays
  • Satisfactory Essays

    SALES ETHICS: OXYMORON OR OPPORTUNITY? By Frank Bucaro, CSP, CPAE A study in Business Horizons magazine from Indiana University, found that customers increasingly base their buying decisions on whether they believe a company is ethical. Cynicism promotes fickle buying habits. “corporations wishing to improve their relationship with the public, must let stakeholders know when they participate in undertakings that benefit the commonwealth.” advises the magazine. Companies that take…

    • 818 Words
    • 4 Pages
    Satisfactory Essays
  • Best Essays

    QUESTION 2: BUSINESS ETHIC IS AN OXYMORON? INTRODUCTION When car manufacturers produce cars due to their customers need cars, it damages the environment and became a causing factor of global warming. For the society, is it an ethical behavior? The organization itself think this behavior is ethical because manufacturers do the 'right' thing which is increasing profit for the corporation and meet the needs of their customers, others will regard it as an ethical problem because it destroys the living…

    • 2410 Words
    • 9 Pages
    Best Essays
  • Powerful Essays

    Business Ethics Oxymoron

    • 1168 Words
    • 5 Pages

    Business Ethics an Oxymoron? Copyright: Daryl Koehn I have taught business ethics for ten years, and I would be rich woman today if I had a dollar for every person who has said to me, "Business ethics. Isn't that a contradiction in terms?" Sometimes businesspeople make this comment. More often, though, the skeptics are people outside of business. Those who actually work in business know that business ethics is a serious issue for a number of reasons. Businesses obviously care about the ethics of their…

    • 1168 Words
    • 5 Pages
    Powerful Essays
  • Powerful Essays

    Business Ethics Is Not An Oxymoron by Dexter Calma Ateneo Graduate School of Business Business, in a very simplified definition, describes an exchange of something for another. In this context, it can be implied that there is a fiduciary understanding that the parties involved receive goods or services that are of equal value according to the appraisal system that they have agreed upon, whether it is based on units of measurement, or just mere goodwill. Thus, ethical standards that are applied…

    • 1431 Words
    • 6 Pages
    Powerful Essays
  • Powerful Essays

    Is Business Ethics an Oxymoron Goal In this essay, I will strive to answer the question: “Is Business Ethics an Oxymoron? “ by digging deeper into the fundamental values of both legal and illegal business and morally evaluating them under the perspectives of Bentham/Mill (Utilitarianism), Kantianism, Virtue Ethics and Christian Ethics. Outline In order to gain a better understanding of the aforementioned topic, I will aim in reviewing various forms of business, both legal and illegal and dig…

    • 2279 Words
    • 10 Pages
    Powerful Essays
  • Best Essays

    Sales Ethics

    • 1507 Words
    • 7 Pages

    Individual Assignment : Sales Ethics is an Oxymoron It is often disputed amongst business enthusiasts whether ‘sales ethics is an oxymoron?’ A few decades ago, understanding and fostering ethical decision-making in the business world wasn’t as complicated as it is today. It is argued that although individual factors play a significant role in the ethical practice of day-to-day business, ultimately it is up to management and the top-level hierarchy of a firm that ultimately sets the standards…

    • 1507 Words
    • 7 Pages
    Best Essays
  • Powerful Essays

    Sales and Ethics

    • 1719 Words
    • 7 Pages

    All businesses need a sales function in order to identify and target potential customers, develop a reliable customer relationship and provide goods and services in return for funds (Chris Anderson 2009). Without this core activity, businesses could easily drop out of competition. However, in today’s hectic and intricate selling environment, ethical behavior has been more and more taken for granted and has gradually lost its importance (Ingram, LaForge and Schwepker 2007, 301). Many international…

    • 1719 Words
    • 7 Pages
    Powerful Essays
  • Better Essays

    Sales Ethics

    • 1383 Words
    • 6 Pages

    Brock McKinnon Feb. 12, 2004 Sales Ethics What are they and how can they be better Followed? To fully understand the nature of the question posed one must know the meaning of ethics. Webster 's dictionary defines ethics as the philosophical study of the moral value of human conduct and of the rules and principles that ought to govern it; moral philosophy, the moral fitness of a decision, course of action, etc. Basically, I believe ethics is how one makes a decision according to the social…

    • 1383 Words
    • 6 Pages
    Better Essays