Overcoming Barriers to Change

Powerful Essays
Introduction

The external environment in which businesses operate is continually changing. Businesses must respond to these changes to remain competitive and continue to meet the needs of their customers. They need the commitment and support of key stakeholder groups, such as employees, in order to ensure changes are embedded to shape the organization for the long term.

Corus was formed in 1999 when the former British Steel plc merged with the Dutch company, Hoogovens. Corus is now a subsidiary of the Indian-owned Tata Group. Corus has three operating divisions and employs 40,000 people worldwide:

Corus Strip Products UK (CSP UK) is based at Port Talbot and Llanwern, Newport in South Wales. CSP UK makes steel in strip form. This is used in markets such as vehicle manufacture, construction, electrical appliances, tubes and packaging. Corus aims to be a leader in the steel industry by providing better products, higher quality customer service and better value for money than its rivals.

In 2005 CSP UK introduced a cultural plan for change called ‘The Journey’. The company wanted to address a wide range of business challenges, but the common theme was the fundamental way that people at all levels went about their work. The Journey focused on the values and beliefs of its people. Vitally, this was not limited to employees, but it included contractors, suppliers and other partners. This community of people together re-defined eight core values. These provided the guiding principles by which Corus people would work.

By early 2007, all employees had been provided with a booklet outlining the CSP Journey values and the behaviors the company expected them to follow. The new values encourage individuals to be accountable for their actions. For example, previously, there had been tragic accidents on site and other health and safety issues, such as poor driving behaviour. This needed to change. The Journey program has taken a positive approach so that it now

You May Also Find These Documents Helpful

  • Satisfactory Essays

    Overcoming Cultural Barriers to Change Betty M. Drago Miami Dade College Overcoming Cultural Barriers to Change There is a popular saying “the only thing that is constant is change” by the Greek philosopher Heraclitus. What it simply means is that the only guarantee in life is that things do not always stay the same. Change is needed to grow and advance in life. In the corporate and healthcare industries, change is happening all the time. This article addresses how the Corporate Culture within…

    • 372 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Overcoming Barriers

    • 7613 Words
    • 31 Pages

    13747 CH3.qxd 11/22/08 12:22 PM Page 44 MODULE 3 Overcoming Communication Barriers MODULE OVERVIEW Being able to effectively communicate—or participate in the exchange of information—is an essential skill for dental health care providers. For many dental health care providers in the United States today, providing patient-centered care involves learning to communicate effectively with patients even when various barriers to communication are present. This module presents strategies for…

    • 7613 Words
    • 31 Pages
    Powerful Essays
  • Powerful Essays

    Air-Conditioning Engineers, Inc. (www.ashrae.org). Reprinted by permission from ASHRAE Journal, (Vol. 47, No. 9, September 2005). This article may not be copied nor distributed in either paper or digital form without ASHRAE’s permission. Overcoming Barriers to Efficiency By Thomas M. Lawrence, Member ASHRAE, Jeffrey D. Mullen, Douglas S. Noonan, and Jay Enck, Member ASHRAE C ommercial and residential buildings consumed approximately 39% of the total energy used in the United States in 20021…

    • 4154 Words
    • 17 Pages
    Powerful Essays
  • Powerful Essays

    Overcoming Barriers in Communication Communication is a key part in everyone’s life. Communicating is a skill that requires constant learning. As easy as communicating may seem to be, communication is a rather complex skill for all people to master. Multiple barriers exist for communication. For the purpose of this paper there will be three specific communication barriers discussed, which consist of: differences in people’s cultures, language interpretations, and a person’s ability to listen properly…

    • 1791 Words
    • 8 Pages
    Powerful Essays
  • Good Essays

    Title:-Overcoming Barriers in Communication Name:-Ekta Yadav Roll no:-201058 Div:-“A” ABSTRACT We have seen all around us the problems resulting from the inability of people in today 's working environment to penetrate these barriers. What…

    • 1979 Words
    • 8 Pages
    Good Essays
  • Good Essays

    Overcoming Barriers To Communication In order to overcome the psychological barriers to success you must understand that all people will try to put you down as long as you are going in a direction that they never took before. In the Solid Self confidence program i said that a psychological barrier is like a limiting belief, you can only overcome it when you believe that breaking free from it is possible. Your belief system doesn't only determine who you are but it determines your success potential…

    • 293 Words
    • 2 Pages
    Good Essays
  • Good Essays

    Overcoming barriers to communication Barriers | Explain the factors that influence communication P3 | Explain strategies that can be used to overcome the barriers P4 | Visual disability | Someone who is blind won’t be able to see any non-verbal communication methods such as hand gestures or facial expressions. This person would rely heavily auditory communication. | To overcome the barrier of a visual disability, you would have to compensate by putting more focus into what you’re saying and…

    • 590 Words
    • 3 Pages
    Good Essays
  • Good Essays

    1.0 Introduction Good morning ladies and gentleman, today I would like to talk about communication barriers and suggestion to overcome these barriers. Communication is neither transmission of message nor message itself. It is the mutual exchange of understanding, originating with the receiver. Communication needs to be effectives in business and is essence of management. Effective communication is crucial at every level of an organization. However, the ability to communicate effectively does not…

    • 2446 Words
    • 10 Pages
    Good Essays
  • Better Essays

    alcohol, misunderstanding speech, body language, emotional difficulties, health issues and sensory factors. In health and social care settings there are strategies used to overcome these barriers. Some strategies may be more effective than others. It is important to know the strategies and be able to overcome these barriers in health and social care settings because there are many situations where communicating with a person may not be easy. Environmental- It can be hard to communicate if there is a problem…

    • 1796 Words
    • 8 Pages
    Better Essays
  • Good Essays

    P3 & P4: Communication barriers and how to overcome them Type of barrier Why this could be a barrier Unmet language needs or preferences Unmet language needs or preferences is a communication barrier because if you don’t speak the same language as the service user you won’t be able to understand what the other person is saying and the other person won’t be able to understand you, so there isn’t any communication being made. Linking this to the case study , where the care worker ‘‘Joanne’…

    • 1076 Words
    • 5 Pages
    Good Essays