ORGANIZATIONAL STRUCTURES & PERFORMANCE EVALUATION OF RAILWAYS

Topics: Rail transport, Israel, Tel Aviv Pages: 136 (47665 words) Published: August 4, 2014
ORGANIZATIONAL STRUCTURES & PERFORMANCE EVALUATION
OF RAILWAYS
Based on European railway reform experiences and applied to Israel Railways

J. W. Wolff
September 2011

Organizational Structures & Performance Evaluation
of Railways
Based on European railway reform experiences and applied to Israel Railways

Master Thesis
September 2011

Jeroen W. Wolff

Thesis Committee:
Prof. Dr.-Ing. I.A. Hansen (TU Delft, Faculty CiTG)
dr. W.W. Veeneman (TU Delft, Faculty TPM)
ir. P.B.L. Wiggenraad (TU Delft, Faculty CiTG)
dr. ir. H.A. Körmeling (HTM Consultancy)

PREFACE
This report presents the end result of a thesis work conducted for the MsC program ‘Transport Infrastructure and Logistics’ (TIL) at Delft University of Technology. Together with close external support of HTM Consultancy, this thesis project highlights various organizational models and performances since Europe’s railway reform program started in the 1990s. Optional redesigns for the structure of Israel’s railway sector are included in the final thesis report.

This thesis work could not have been conducted without extensive help of a number of experts (closely) affiliated to railways.
First of all I would like to thank my thesis committee members affiliated to TU Delft for critically reviewing texts, underlying figures and outcomes of the research and design parts of this thesis work: Prof. Dr.-Ing. I.A. Hansen, dr. W. W. Veeneman and ir. P. B. L. Wiggenraad. Additionally I would like to thank my external thesis committee member dr. ir. H.A. Körmeling (HTM Consultancy) for introducing me to the state of Israel and their railways, for providing me the opportunity to research this highly interesting and relevant subject and for his extensive and comprehensive comments on all the work produced.

Since I strongly believe an academic thesis should have a relation to ‘what is experienced in practice’, special gratitude is in place for drs. ir. A. Roeleveld, benchmarking expert at Dutch Railways (NS). His guiding advice, especially in the performance evaluation part of this thesis work, aided a lot in placing data and resulting figures into a more correct perspective. I would also like to thank drs. D.M. van de Velde (TU Delft) for additional information on Europe’s reform programs and the permission to make use of his framework in Part 2 of this thesis work. As external readers, I would like to thank ir. J.G. Kroon (Trans Link Systems) and ir. E.E. Wolff for critically reviewing texts and assumptions.

Special thanks are furthermore in place for all Israeli representatives that decided to award me some of their (always limited) time in understanding the Israeli system and motives behind decisions better.

Finally I would like to thank all colleagues of HTM Consultancy for sharing their facilities and expertise. Working at HTM for the past months has been a great pleasure and a very positive learning experience.

The Hague, September 2011

J. W. Wolff

TABLE OF CONTENTS

MANAGEMENT SUMMARY ............................................................................................................................... I GENERAL INTRODUCTION ................................................................................................................................ 1 RESEARCH OBJECTIVES AND SUB QUESTIONS .................................................................................................. 2 PART 1: ISRAEL RAILWAYS - PAST, PRESENT AND FUTURE................................................................................ 5 CHAPTER 1.1: HISTORICAL OVERVIEW ISRAEL RAILWAYS LIMITED ..................................................................................... 6 CHAPTER 1.2: CURRENT ORGANIZATIONAL STRUCTURE AND KEY CHARACTERISTICS IRL ....................................................... 10 CHAPTER 1.3: ACTOR FIELD ISRAELI RAILWAY SECTOR...

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