August 15th, 2013
Strategic, tactical, and operational planning are the three different kinds of planning that an organization can us. We referred to them in the previous as the top-level, middle-level and also the frontline. As we move forward I’m going to give a little more details on each of these. First we have the Strategic planning, also known as the top-level of management. When it comes to this step of planning is where it involves the decision maker planning all of the organization’s long-term goals and strategies. This would be the CEO, the senior executive, or the President. These three people will probably have an assistant who will make the decision for the company because they are too busy to do it. Next is the tactical planning, which is also known as the middle-level of management. After the strategic have done their planning then the Tactical will then translate these goals and plans into specific goals and plans in which they are relevant to a definite portion of the organization. The people that would be in charge of these planning steps would be the marketing department or human resources. For example if the strategic level wants to put out a new line of fragrance the marketing department would be involved in designing and testing the produces before it goes out on the shelf’s. Operational planning is the last level of planning for the organizations. This planning level is also known as the frontline. Identifying the specific procedures and processes are required for this level of the organization. Production runs, delivery schedules, and human resources requirements are the parts that the frontline managers normally will focus on. When it comes to the company that I would for I would say that they use all three of the planning steps. The reason I say this is because I would for a call center and you have your president that would be the decision maker in the...
References: * Bateman, T. S., & Snell, S. A. (2011).Management: Leading & collaborating in a competitive world (9th ed.). New York, NY: McGraw-Hill Irwin.
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