Preview

Organizational Knowledge

Powerful Essays
Open Document
Open Document
5063 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Organizational Knowledge
Organizational Knowledge

1

Content Table
01. 02. 03. 04. 05. 06. 07. 08. 09. Introduction Organizational Knowledge Defining Knowledge Tacit Knowledge Explicit Knowledge Individual Knowledge Group Knowledge Important Dimensions of Knowledge Knowledge Creation - Socialization - Combination - Externalization - Internalization Knowledge Management Knowledge Management Value Chain

10. 11.

- Knowledge acquisition - Knowledge storage - Knowledge Dissemination - Knowledge Application - Knowledge Applications in the Technological Aspect 12. Knowledge Management Strategies - Codification Strategy - Personalization Strategy 13. Types of Knowledge Management systems in an Organization - Enterprise-wide knowledge management systems - Knowledge work systems (KWS) - Intelligent techniques - Knowledge Portals 14. A learning Organization 15. Learning and the Knowledge Management 16. Conclusion 17. References

2

INTRODUCTION We live in an information economy in which the major source of wealth and prosperity is the production and distribution of information and knowledge. An era in which the key economic resource is knowledge is startlingly different from an era in which the key resources were capital, raw materials, land and labor. Emerging service economy trend lead many organizations towards the information base strategies to face and fight with the current business competitions. In that case knowledge plays a major role in every organization. In an economy where the only certainty is uncertainty, the one sure source of lasting competitive advantage is knowledge. (Harvard Business Review) Therefore an organization‟s most valuable assets are the people it employs. The ideas, experiences, expertise and knowledge contained in the mind of an individual may be worth more to an organization. In this case, Knowledge can be recognized as an important weapon for sustaining competitive advantage in organizations and many companies are beginning to manage organizational



References: Knowledge is situational Knowledge is conditional: Knowing when to apply a procedure is just as important as knowing the procedure Knowledge is related to context\ SOURCE: Laudon and Laudon, 2008.Management Information Systems Combination The combination mode of knowledge conversion embodies the aggregation of multiple examples of explicit knowledge (Nonaka, 1994)

You May Also Find These Documents Helpful

  • Best Essays

    Bollinger, A.S. and Smith, R.D. (2001), ‘‘Managing organizational knowledge as a strategic asset’’, Journal of Knowledge Management, 5 (1), pp. 8-18.…

    • 3515 Words
    • 13 Pages
    Best Essays
  • Better Essays

    Since the mid-1990s, knowledge management has become increasingly significant for business managers and companies. ‘It is broadly accepted that systematic knowledge management is tightly linked with gaining and sustaining competitive advantage.’ (Bogner & Bansal, 2007, p658-6 as cited in Hislop, 2009, p1) The definition of knowledge management is various because of the wide range of this concept and its complexity (Al-Hawamdeh, 2003). For example, the broad definition provided by McAdam and McCreedy (2000, p155 as cited in Hislop 2009, p53) note that: ‘KM relates to the management of anything classified as knowledge’ Furthermore, Hislop (2009, p59) suggests that: ‘Knowledge management is an umbrella term which refers to any deliberate efforts to manage the knowledge of an organization’s workforce, which can be achieved via a wide range of methods including directly, through the use of particular types of ICT, or more indirectly through the management of social processes, the structuring of organizations in particular ways or via the use of particular culture and people management practices.’…

    • 1109 Words
    • 4 Pages
    Better Essays
  • Satisfactory Essays

    | The author points out that successful implementation of Knowledge management has determinants that are specific to different organizational contexts. However, some factors that have had a significant impact on making an organization’s Knowledge management system a success are: 1. A shared understanding of the concept of knowledge management 2. The identification of the value of the co-creation of the knowledge management strategies which make up the system 3. The positioning of knowledge management as a strategic focus area in the organization. 4. Appropriate management of information throughout all stages of the Knowledge life-cycle and the appropriate alignment of technology and information to ensure access to knowledge for all individuals involved. 5. Understanding the role of organizational culture in the working of the organization and its importance in making the knowledge management system a success.…

    • 360 Words
    • 2 Pages
    Satisfactory Essays
  • Best Essays

    Knowledge management can be considered to be an essential strategic function in any organisation today. As the world becomes more globalised, and traditional structures of intermediation are removed whilst new ones are created, it is clear that knowledge, and consequently a learning organisation is one that is more likely to find unique sources of competitive advantage, and be able to develop sustainable competitive strategies in the long term. A number of different processes and sub-processes have been identified with knowledge management, such as knowledge generation, knowledge codification, and knowledge transfer or realisation (Grover and Davenport, 2001). Nonaka (1994) suggests that knowledge itself is created through the conversion between tacit and explicit knowledge, through the processes of socialisation, internalisation, externalisation, and combination. Technology has often been used to facilitate and support the processes involved in knowledge management. Knowledge management is essential for sustaining the growth of an organisation and ensuring its success. From the perspective of investors, the worth or value of an organisation is as a result of its ability to strategically retain and generate knowledge that facilitates the organisation’s business activity. The sharing of practices throughout the organisational hierarchy, and adoption of effective techniques formulated by individuals having great expertise in the relevant field can help to improve the efficiency of the business activity. Yet the intertwining of knowledge management processes and information and communication technologies (ICT) may blind knowledge managers to the shortcomings of the use of ICT in knowledge management processes. This essay therefore seeks to present a critical evaluation of the benefits and limitations of ICT in knowledge management processes.…

    • 2359 Words
    • 10 Pages
    Best Essays
  • Best Essays

    In order to create, develop and extract value from knowledge and information, the right operational and strategic processes are needed to put into place. Knowledge management leads to structure and management methods based upon idea sharing thus giving voice to customers, workers and partners. From the organizational perspective, the objectives of exploiting information and knowledge resources should aim to support the effective utilization of knowledge in every company. Generate new knowledge, access valuable knowledge from outside sources, use knowledge in decision making, embed knowledge in processes, products, and services; represent knowledge in documents, databases, and software; facilitate knowledge growth through culture and intensives, transfer existing knowledge into other parts of the organization, and measure the value of knowledge assets and/or the impact of knowledge management.…

    • 1899 Words
    • 8 Pages
    Best Essays
  • Best Essays

    This report analyses the importance of knowledge management in the organisational context for maintaining competitive edge in the market. It conducts an analysis of the key areas in knowledge management with effective implementation of the different strategies for efficient knowledge management and knowledge transfer within the different levels of management in an organisation, these have been elaborated.…

    • 2964 Words
    • 12 Pages
    Best Essays
  • Powerful Essays

    Knowledge Management

    • 2695 Words
    • 11 Pages

    Knowledge management is the process by which an organization creates, captures, acquires and uses knowledge to support and improve the performance of the organization. Two types of knowledge management are usually defined. The first is identifying knowledge. This means the documents and catalogues knowledge held by individuals and other forms of intellectual capital within the organization. Knowledge documentation generally includes a directory of experts or specialists, a database of best practices, foreign language capabilities, or unique talents or skills. In many organizations these are computer accessible databases of individuals and their competencies in the form of documents: memos, team progress reports, journal articles, resumes, working papers and research reports. The second type of knowledge management functions to facilitate the sharing of knowledge throughout the organization. This is usually…

    • 2695 Words
    • 11 Pages
    Powerful Essays
  • Powerful Essays

    Knowledge based organizations are usually considered to be those whose products or services are knowledge -intensive. Knowledge based organizations (also referred as knowledge-enabled or knowledge- intensive organization) are usually described in terms of the knowledge intensity of their product or service. The greater the degree to which knowledge forms the core of the product or service, the more knowledge- based the organization. However, using products or services as a mean for categorizing the knowledge – based organization is inadequate. Products or services reflect only the tangible part of the organization. The primary resource that enables an organization to produce is hidden within the “invisible asset - intellectual capital”. (Itami, 1987).…

    • 2405 Words
    • 10 Pages
    Powerful Essays
  • Best Essays

    Knowledge is increasingly regarded as central, both to the successful functioning of organizations and to their strategic direction. Managing Information and Knowledge in Organizations explores the nature and place of knowledge in contemporary organizations, paying particular attention to the management of information and data and to the crucial enabling role played by information and communication technology…

    • 3913 Words
    • 16 Pages
    Best Essays
  • Good Essays

    Ibm Knowledge Management

    • 1669 Words
    • 7 Pages

    Knowledge Management will soon pervade business practices in the same way that eBusiness pervades commerce. Similar to eBusiness, this trend started out on the fringe of computing and gained incremental credibility from the successes of early adopters. But what is Knowledge Management and why is its arrival imminent? Today a company’s value centers on its “intangible assets.” This term, which was coined by industry consultant Karl-Erik Sveiby, pertains to the competencies, relationships, and information that exist virtually anywhere within a company, from the minds of employees, to back-end database files, to documented policies and procedures. Knowledge Management technologies essentially capture these intangible assets and provide a context for their application and preservation within the business environment. This process not only strengthens organizational competitiveness and long-term growth potential -- it builds company value. Even though this value may originate from the farthest quarters of an organization, its cultivation can deliver bottom-line results. These results have generated demand for…

    • 1669 Words
    • 7 Pages
    Good Essays
  • Best Essays

    Dixon stated in 1999, “We have entered the knowledge age, and the new currency is learning.”Intellectual capital and the management of knowledge are playing increasingly important roles in today’s organizational world (Chase, 1997 cited in Jarrar and Zairi,2010). Being strongly agreed with this statement, Alberto et al. (2012) claimed that the only sustainable competitive advantage of organizations, in the future, would be the creation and management of implied knowledge. Therefore, many executives are enthusiastic about implementing the knowledge management (KM) system into their organizations as a new managerial paradigm (Bock and Kim, 2002) to gain the sustainable competitive advantages. Knowledge sharing (KS), as a key element of knowledge management, is defined by Hedgebeth (2007) as a process accomplished by the exchange of knowledge between individuals and enterprises. As aThough, KS can be used as a vital process to improve the effectiveness of KM, and numbers of organizations already brought in the initiatives to encourage the knowledge sharing. It is doubt that if employees are willing to share their knowledge with co-workers and senior staffs (Webster et al., 2008). Being inspired, the author started wondering how the effectiveness of KS are influenced by the individual behavior. In another word, how the personal preferences influence the KS system.The Ritz Carlton is a brand of luxury hotels with 79 properties in 26 countries worldwide (Ritz Carlton, 2012). It is well known by its extraordinary customer service and being capable of exceeding customers’ expectations. The KS system has been consistently applied to manage and maintain the mystique. The company encourages employees to go for extra miles…

    • 1365 Words
    • 5 Pages
    Best Essays
  • Best Essays

    Hansen, M. T., Nohria, N. and Tierney, T. (1999) ‘What’s your strategy for managing knowledge?’ Harvard Business Review [Online]. Retrieved from: http://hbr.org/1999/03/whats-your-strategy-for-managing-knowledge/ar/8 [Accessed 7 December 2011].…

    • 3647 Words
    • 15 Pages
    Best Essays
  • Powerful Essays

    Conceptual Clarifications The world and enterprises are dealing with management problems against a growth of the amount of knowledge and information, which become out of date in various periods of time, both from a human and technological point of view. These problems have been foreseen since 1978 when C. Argyris and D. Schön came up with the “birth certificate” for the organization of the future (Organizational learning, a theory of action perspective). The second key work is the Peter Senge’s The fifth discipline, which sets the basis for the functional norms of intelligent organizations. Knowledge management is the process in which the competencies from the competency base of the organization are coordinated and organized. This process involves: grouping knowledge into different types according to certain criteria; storing competencies which has as a purpose efficiently preserving knowledge in the information infrastructure of the organization;…

    • 4030 Words
    • 17 Pages
    Powerful Essays
  • Good Essays

    knowledge management

    • 6468 Words
    • 26 Pages

    Purpose – Many terms commonly used in the field of knowledge management (KM) have multiple uses and sometimes conflicting definitions because they are adapted from other research streams. Discussions of the various hierarchies of data, information, knowledge, and other related terms, although of value, are limited in providing support for KM. The purpose of this this paper is to define a new set of terminology and develop a five-tier knowledge management hierarchy (5TKMH) that can provide guidance to managers involved in KM efforts.…

    • 6468 Words
    • 26 Pages
    Good Essays
  • Good Essays

    References: Alvesson M. & D. Kärreman. 2001. Odd Couple. Coming to terms with knowledge management. Anderson, J. R. 1983. The architecture of cognition . Cambridge, MA: Harvard University Press. Antonacopoulou, E.P. 2006. The relationship between individual and organizational learning: New evidence from managerial learning practices. Argyris, C., and D. Schon. 1978. Organizational learning: A theory of action perspective . Reading, Boisot, M.H. 1995. Information space: A framework for learning in organizations, institutions, and culture . London: Routledge. Boisot, M.H. 1998. Knowledge assets: Securing competitive advantage in the information economy . New York: Oxford University Press. Bukowitz, W., and R. Williams. 1999. The knowledge management fieldbook . London: Prentice Hall. Cijsouw, R.S., and R.J. Jorna. 2003. Measuring and mapping knowledge types. In Dynamics and change in organizations: Studies in organizational semiotics , ed. H.W.M. Gazendam, R.S. Cijsouw, and R.J. Jorna Dalkir, K. 2005. Knowledge management in theory and practice . Amsterdam: Butterworth-Heinemann. Fearon, D.S., and S.A. Cavaleri. 2006. Inside knowledge. Rediscovering the source of performance improvement . Milwaukee: Quality press. Firestone, J., and M. McElroy. 2003. Key issues in the new knowledge management . Burlington: Butterworth Heinemann. Gazendam, H.W.M. 1993. Variety controls variety: On the use of organizational theories in information management . Groningen: Wolters-Noordhoff. Gazendam, H.W.M., and R.J. Jorna. 1998. Semiotics, multi-agent systems and organizations. Meyer, M., and M. Zack. 1996. The design and implementation of information products. Sloan Mintzberg, H. 1983. Structures in fives: Designing effective organizations . Englewood Cliffs: Prentice Hall. Newell, A. 1982. The knowledge level. Artificial Intelligence Nonaka, I., and H. Takeuchi. 1995. The knowledge-creating company: How Japanese companies create the dynamics of innovation . New York: Oxford University Press.…

    • 8409 Words
    • 34 Pages
    Good Essays

Related Topics