Organizational Culture of Sia

Topics: SIA Engineering Company, Singapore Airlines, Change Pages: 2 (455 words) Published: March 31, 2011
Organizational culture is a system of shared meaning and beliefs held by organizational members that determines, in large degree, how employees act. In every organization, there are values, symbols, rituals, myths and practices that have evolved over time. These shared values and experiences determine, in large degree, what employees perceive and how they respond to their world. There are seven dimensions that capture the essence of an organization. Singapore airlines focus mainly on people orientation. Core values of Singapore Airlines

Pursuit of Excellence
We strive for the highest professional standards in our work and aim to be the best in everything we do.

We regard safety as an essential part of all our operations. We maintain our equipment and adopt practices that promote the safety of our customers and staff.

Customer First
Our customers are foremost in our minds all the time. We go the extra mile to exceed their expectations.

Concern for Staff
We value our staff and care for their well-being. We treat them with respect and dignity and seek to provide them with appropriate training and development so that they can lead fulfilling careers.

We strive for fairness in all our business and working relationships.

We work with pride as a worldwide team to achieve success together. Constantly staying at the leading edge of aircraft technology, our people are distinguished by a continuous strive for excellence and a high adaptability to changes. Striving for Excellence

In SIA Engineering Company, work doesn't stop at delivery of services. We continuously ·Improve our processes
·Improve skill sets of our workforce
·Increase our capabilities
to push the boundaries of operational excellence.
Productivity initiative LEAN is executed in our operational areas to develop better processes for higher resource optimisation. Risk management initiative HIRA is in place to prevent hazard occurrences and ensure a...
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