Organizational Communication
Organizational Communication
Shaniqua Jackson
COM 425: Effective Communication in Organizations
Instructor: Jeremiah Convery
February 11, 2013
Communication addresses how information circulates among the employees of a company, how information is passed from one person to another in ways such as email, phone conversations and face-to-face also known as formal and informal communication. Both methods are used with the lower-level employees and within supervisors and management patterns of communication. Communication is one of the most important skills that one can have to be successful in life. Whether you’re a student, a family member, a friend, or an employee one cannot just do away with communication. Communication is not only about the exchanging of ideas, expressing our emotions, knowledge, data and information.
Many organizations have various formal methods of communication that is used. Downward network is one of them, where upper management begins the delivery of the information. This allows for lower management to hear and understand the information presented and for them to convey the information to lower-level employees. Those roles are CEO, HR managers, and lower level management while informal communication usually comes from the “grapevine.” Grapevine communication can spread information quickly and can easily cross established organizational boundaries. This is a great example of informal communication, which can carry rumors about promotions, layoffs and mergers.
We have learned that formal communication is based on the individual’s role in the organizations. Formal and informal communication channels exist in every organization. Formal communication requires thought and planning prior to sharing; informal communication usually succeeds on its own, mostly because of the very effectual grapevine. At times it can be very hard to formalize informal communication; therefore, the best way to cut the grapevine is to provide truthful respectful
Shaniqua Jackson
COM 425: Effective Communication in Organizations
Instructor: Jeremiah Convery
February 11, 2013
Communication addresses how information circulates among the employees of a company, how information is passed from one person to another in ways such as email, phone conversations and face-to-face also known as formal and informal communication. Both methods are used with the lower-level employees and within supervisors and management patterns of communication. Communication is one of the most important skills that one can have to be successful in life. Whether you’re a student, a family member, a friend, or an employee one cannot just do away with communication. Communication is not only about the exchanging of ideas, expressing our emotions, knowledge, data and information.
Many organizations have various formal methods of communication that is used. Downward network is one of them, where upper management begins the delivery of the information. This allows for lower management to hear and understand the information presented and for them to convey the information to lower-level employees. Those roles are CEO, HR managers, and lower level management while informal communication usually comes from the “grapevine.” Grapevine communication can spread information quickly and can easily cross established organizational boundaries. This is a great example of informal communication, which can carry rumors about promotions, layoffs and mergers.
We have learned that formal communication is based on the individual’s role in the organizations. Formal and informal communication channels exist in every organization. Formal communication requires thought and planning prior to sharing; informal communication usually succeeds on its own, mostly because of the very effectual grapevine. At times it can be very hard to formalize informal communication; therefore, the best way to cut the grapevine is to provide truthful respectful
Bibliography: Ghillyer, A. (2007). Business Ethic Now. New York: McGraw-Hill Companies. Kreps, G. L. (2011). Communication in Organizations. San Diego: Bridgepoint Education, Inc. Richards, L. (2010). What does Effective Communication in Organizations Involve? Employee Management for Small Business .